Innovative, well rounded IT professional with experience in Project Management; data center planning, facility upgrades, hardware moves and consolidations; database design and application development; workflow process optimization and consolidation; desktop support. Excellent communication, analytic, planning and organizational skills. As an IT Infrastructure SME I advised executive management and technical teams on data center resource requirements.
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Desktop Support Analyst, Non-Profit Org.Retired It Professional Apr 2011 - Aug 2012Brewster, Ny- Hardware/software installation services- Hardware break/fix services- Software configuration and MS Windows OS support- LAN/WAN support of 16 remote sites- Active Directory changes- Roll out of enterprise-wide hardware and operating system upgrade
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Program Manager For Client Services SchedulingSmall Software Outfit Feb 2009 - Feb 2011Brewster, Ny- Onsite and remote education scheduling for the clients- Coordinate software configuration team efforts to meet needs of respective education sessions- Kept the project plans up to date using both an ad-hoc spreadsheet visual timeline and MS Project- Tracked billable activities and financial performance of each project
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Sr. Software EngineerIbm Global Services Jan 1998 - Nov 2007Somers, NyHeld various positions supporting data center operations in the Northeast US including:- Project Manger of Distributed Computing Services physical planning- Business Analyst/Program Manager of Northeast US Data Centers- Software Application development and design of a data center space planning application- Program Manager of global roll-out of the above product, named a strategic tool by IBM Execs -
Support Customer EngineerIbm Nov 1977 - Oct 1998Westhester, New York AreaCommercial customer support of large Enterprise System IBM computers and peripheral hardware devices.
Gennaro M. Education Details
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Compsci/Mis -
Electrical Engineering -
Project Management
Frequently Asked Questions about Gennaro M.
What is Gennaro M.'s role at the current company?
Gennaro M.'s current role is Project/Program Management, Data Center Design, Software Development.
What schools did Gennaro M. attend?
Gennaro M. attended Pace University, Suny Westchester Community College, The George Washington University School Of Business.
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Gennaro Ferraro M.Ed.
Biology Teacher-Biomedical Pathway,Cte Coordinator,Head Football Coach.Burrillville High SchoolHarrisville, Ri -
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