Gennesis Perez Email & Phone Number

Madrid, Community Of Madrid, Spain

Madrid, Community Of Madrid, Spain

Guatemala, Guatemala

• Manage and create project plans to keep track of scheduled on-time delivery.
• Ensure process improvement and compliance, participate in technical design discussion, and review technical documents.
• Create all quality documents, collect metrics data, and conduct audits. To perform Value creation and KM activities.
• Coordination with On-Site Engineers and attending clients to ensure contract clauses are met.
• Responsible for managing technology in projects and providing technical guidance or solutions for work completion.

New Jersey, United States

Mexico City, Mexico

• Manage social media across 2 platforms and increased online presence by 30%.
• Responsible for the management of 200+ applications during the recruitment process.
• Created and maintained a relationship with 100+ International and Local Schools across Mexico, Central America, Andean & Caribbean Region to develop online masterclasses, leadership challenges and school visits.
• Support Enrollment Team with recruitment strategies through market research and data analysis.
• Developed online and offline marketing campaigns (Ex: Accepted Students Dinner, Live Webinar, School Fairs) with the purpose to share the Hult differential points and develop its brand.

London, United Kingdom

Guatemala

• Responsible for VIP guest’s reservations for Royal Caribbean Cruise Line.
• Managed 100+ guests with reservations made to the cruise line.
• Addressed customers service inquiries and requests in a timely manner.
• Utilised systems, such as Siebel, Oracle and Salesforce for data entry and quality control.
• Constant quality control to create new ways to improve customer service.
• Worked closely with management to create strategies using metrics for team improvement by a 30%.

San Francisco Bay Area

• Responsible for 4 social media, marketing andthe search of designers and models.
• Managed and measure web traffic SEO on 3 different social media platforms reaching 1000+ clients.
• Supervised models and designers for the 5-day event.
• Marketed the tickets across social media and word of mouth increasing VIP ticket sales by 20%.

London, England, United Kingdom

• Responsible for the customer service, hosting, and management of 10+ events throughout many private and VIP venues across London.
• Adapted to the different environments of 13+ locations where the company held events.
• Managed 20+ tables for NFL night, collecting revenues of £160,000 for 50+ important guests.
• Lead 2 groups of 5 colleagues in managing the distribution of food and beverages at an event.

Guatemala City

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Scholarship for Academic Excellence Arts Director of the Yearbook Hult Ambassador

High School