Detwiler Consulting Group, LLC, supports food industry firms in their efforts to align all employees' roles with policies and protocols for compliance. Even with the most well-written mission statements, companies' and their food products are only as safe as their weakest team member.​For over 20 years, corporate, government, academic, international, and local audiences have gained not only insight into what is going on with changes in policy, but, more importantly, the 'why' behind the policies. We believe in mitigating risk to help prevent the heartbreak and cost of having to respond to an outbreak.

Imported, monitored, and built complex queries to extract and aggregate large data sets in SQL database to create reports answering complex business questions. Evaluated root cause of client business questions, demonstrated findings, presented to clients conclusions garnered from impact reports and resolved issues. Recognized for exemplary customer service. Utilized excellent communication skills to inform clients and internal stakeholders of resolution progress in fast paced Agile working environment. • Identified new process improvement opportunity for cross-team methods that eliminated work duplication and resulted in earlier client satisfaction and case closure.• Improved data quality and effectiveness as primary liaison on cross-functional team tasked with reviewing and analyzing reasons that data connections were failing. Goal was significantly improved match rate for data connections by identifying the core issue and corrective strategy if appropriate.• Discovered patterns and identified correlations within various data sets to improve business decisions by building SQL queries and creating client-facing reports informing business strategies.• Gleaned meaningful insights for another department when department lead requested configuration modifications; determined financial impact for myriad clients. Data gathered from SQL queries and exported results to Excel to create Pivot tables and visualizations.• Created reports and dashboard to determine case work achievement of milestones for a large-scale data quality project using Salesforce.

Teaching Assistant for graduate level course that covers concepts such as web analytics and web/text mining. Responsible for providing assistance to the professor, assignment guidance to students, and grading students’ work.

* Imported, monitored, and built queries to extract and aggregate large data sets in SQL database to create reports answering client questions. * Created Excel pivot tables and reports from queried SQL data for review.* Revealed a correlation between market sentiment and stock performance via market sentiment analysis of Twitter data (tweets) mentioning specific stocks; and presented findings. Used Twitter API to connect to R and performed simple pre-processing transformations to apply to data corpus.* Determined linear relationship between dollars pledged and total backers investing in Kickstarter projects. Filtered and cleaned 378,000 rows of data, examined residual data and correlation coefficient, then ran a linear model. Reviewed R-Squared to determine the variability in amounts pledged as explained by the number of backers.* Demonstrated correlation between television characters’ race and gender to real U.S. demographics to show how closely casting was related to the real world. Revealed probability of number of patients per episode and patient mortality rate using sampling techniques, Poisson distribution, and Bayes Theorem.* Formally designed and created a database for a weight loss app from scratch using SQL, wrote transactions and queries against the database, and indexed database to help speed up performance.* Created and developed ongoing processes ensuring data quality to perform data integration and management.

Responsible for the ongoing design, development, and delivery of technical training programs for Tufts faculty and staff across three campuses. Provided data analytics for managers review. Teach up to eight in-class and online workshops per month. Develop new and update existing classroom content as well as synchronous and asynchronous online courses. Provide classroom and computer lab technology support, user support, training, and outreach.* Organized, integrated and analyzed complex data sets from disparate sources * Developed Tableau visualizations and dashboards to assist management in developing strategic departmental changes.* Provided recommendations to management for strategic departmental changes based on the results.* Develop and create web-based self-help tutorials for a range of productivity and communication software adopted by Tufts.* Collaborate with subject matter experts to develop content and produce e-Learning modules.* Consult with staff and faculty on processes and best practices for using supported technology.* Administrator for end-user applications, initiating communication with and feedback to vendors.* Recognized for role in developing Information Security training program.Additional Professional Experience: 2004 - 2013* Risk Management Specialist and Trainer at Wiley Rein LLP: Washington, DC* Computer Applications Instructor at The Art Institute of Los Angeles: Santa Monica, CA* Software Trainer/Word Processing Manager at Liner Grode Stein Yankelevitz Sunshine Regenstreif & Taylor LLP: Westwood, CA

Documented existing and created new department specific business processes in order to determine specifications needed for risk management software. Part of the team of people tasked with evaluating the various software options and providing recommendation for new firmwide solution. Coordinated, implemented, and completed several initiatives proposed by the law firm’s General Counsel, Executive Director, or Administrative Committee. Project lead for Secretarial Services baseline skills initiative and assessment of firm-wide training needs. Researched and wrote Client Quality Summary Reports. Drafted Ethical Screen memos.

Worked with plant Production Manager to design database to provide analytical information regarding orders, inventory, and production. Led requirement gathering and oversaw design of Microsoft Access database for Production, Quality Assurance, and Shipping departments.