As a sister company of Pathways to Work, we provide:Employment Centre servicesCentre-based ActivitiesGroup ActivitiesInclusive Labour HireNDIS Employment Services

In September 2014, my position transitioned into the internal rehabilitation space working with injured employees of the department with their individual return to work programs; as such, displaying a sound understanding of the Comcare scheme. As a Rehabilitation Consultant I have been responsible for establishing and maintaining positive relationships with employers, customers, job seekers, referrers, community agencies and insurers. My experience includes working with clients to return to… Show more In September 2014, my position transitioned into the internal rehabilitation space working with injured employees of the department with their individual return to work programs; as such, displaying a sound understanding of the Comcare scheme. As a Rehabilitation Consultant I have been responsible for establishing and maintaining positive relationships with employers, customers, job seekers, referrers, community agencies and insurers. My experience includes working with clients to return to work who are undergoing Workers Compensation claims and other insurance claims.Key responsibilities- Work with job seekers individually and in groups to help them to get and keep their job- Provide assessment, case management and discipline specific services in line with client/job seeker and customer needs, organisational policies and procedures and established quality requirements- Document jobseeker/client progress, key decisions and plans through computer and file (hard copy) based systems- Build collaborative relationships with employers to maximise opportunities for durable job placements in local communities- Contribute discipline specific expertise to build team capability.Employment Services ConsultantAs one of the three departmental master programs CRS Australia delivered disability employment services as well as being an accredited workplace rehabilitation provider.The employment services consultant is responsible for the marketing of clients to suitable employers, and the development and marketing of rehabilitation employment services through the close liaison with employers and employment agencies. Show less

In addition to the below listed duties, I case managed clients who have permanent disabilities or whom suffer from chronic illnesses. I managed clients who participate in the Fit For The Job program where I closely liaised with Psychiatrists, Psychologists, Doctors, Dietician and Exercise Physiologists. I represented The ORS Group at Campsie Centrelink within the Local Connections To Work initiative. I also liaised with health professionals from Bankstown and Canterbury Community Mental Health… Show more In addition to the below listed duties, I case managed clients who have permanent disabilities or whom suffer from chronic illnesses. I managed clients who participate in the Fit For The Job program where I closely liaised with Psychiatrists, Psychologists, Doctors, Dietician and Exercise Physiologists. I represented The ORS Group at Campsie Centrelink within the Local Connections To Work initiative. I also liaised with health professionals from Bankstown and Canterbury Community Mental Health Services (who are part of SSWAHS) in which my caseload mostly consisted of clients with substantial mental illnesses.Key responsibilities- Work with Jobseekers with a Disability (JSwD) to identify and address their barriers to education and employment- Place JSwD into sustainable employment at their benchmark capacity- Place JSwD into relevant education and skills development programs in accordance with the needs of the local labour market- Work with community providers and health professionals to meet the needs of JSwD- Support JSwD in the workplace to ensure that employment is sustained long term- Continually and regularly researching local labour market needs by talking to local employersBusiness Development ConsultantI commenced employment with The ORS Group as a Business Development Consultant. This position was gained through my extensive experience in B2B sales coupled with my passion to help people. This position also assisted with my studies to become a Rehabilitation Counsellor. Key responsibilities of this role include: Manage a portfolio of existing clients for repeat business Provide recruitment services to local employers Match, screen and place jobseekers to job Mediate between employer and jobseekers to ensure sustainable employment Conduct labour market research Advertise positions on jobsearch.gov.au website Show less

I gained this position due to my extensive experience from Commander Australia. Both these roles are within the same industry where I executed the same responsibilities with the addition of the following at Arrow Voice and Data: - Manage a portfolio of existing clients for retention purposes- Clients meetings; closing sales- Contribute to company’s marketing- Respond to inbound customer queries and/or disputes- Achieve quarterly targets- High concentration in Solution… Show more I gained this position due to my extensive experience from Commander Australia. Both these roles are within the same industry where I executed the same responsibilities with the addition of the following at Arrow Voice and Data: - Manage a portfolio of existing clients for retention purposes- Clients meetings; closing sales- Contribute to company’s marketing- Respond to inbound customer queries and/or disputes- Achieve quarterly targets- High concentration in Solution Selling Show less

Key responsibilities- Service new and existing clients within SMB and Corporate market segment. - Respond to inbound queries from specific Franchise portfolios- Identify ‘best-fit’ solutions to Customers- Retain all aspects of current base within specific Franchise portfolios- Reactively follow-up customers that appear on daily Winback reports and successfully retain business- Assuring a high-level of customer service in conjunction with the Cultural Drivers- Analyse… Show more Key responsibilities- Service new and existing clients within SMB and Corporate market segment. - Respond to inbound queries from specific Franchise portfolios- Identify ‘best-fit’ solutions to Customers- Retain all aspects of current base within specific Franchise portfolios- Reactively follow-up customers that appear on daily Winback reports and successfully retain business- Assuring a high-level of customer service in conjunction with the Cultural Drivers- Analyse situations to offer sound resolutions satisfactory to both customer and Commander in accordance with company policies and procedures resulting in retention of the customer- Liaise with Sales Force and Customer Service to resolve Point of Sale and other customer disputes- Optimise all customer contact and act consultatively to enhance current products & services- Record all communication and correspondence with customers in the central database(s)- Log and respond to and maintain accurate records of all correspondence received from and sent to customers (internal/external) within Service Level Agreements Show less

Sell advertising space in a range of street directories such as Gregory’s and UBD, tourist maps, guides and Yellow Pages Directory maps as directed. Selling activity was mainly concentrated across Regional NSW, Vic and SA. The role involved a large amount of driving, servicing existing customers and developing new business. Annual sales revenue target is between $250,000 and $275,000.

Consult with product representativesTechnical supportAdd on sellingCustomer repairsRA and RLO proceduresSolution sellingRentSmart contractsWarranty attachmentCoordinate a team in the technology departmentHigh concentration in salesVisual Merchandising