Geno L. White Email & Phone Number

Federal Way, Wa, Us

Cambridge, Massachusetts, Us

Seattle, Washington, Us

At Dockett Ellis, we are more than consultants -- We are Problem Solvers. We know your challenges and goals are as unique as your business. Unlike other consulting agencies, we work closely with you, your staff, and your data to understand your situation and offer unique solutions to meet your business needs. We don’t use “one size fits all” approaches. Give us a call so we can help you achieve your business goals.

São Paulo, Sp, Br

Guided definition and shift to a new engineering operating model. Created and managed foundational components of the new operating model including productivity measurement tracking, organizational health inspection mechanisms, tooling improvements, and engineering leadership forums.

Charlotte, Nc, Us

Planned, coordinated, and executed technical due diligence with technology companies that were investment targets. Due diligence areas included product strategy, software architecture, infrastructure & DevOps, SDLC & agile operations, personnel assessments, security assessments, and risk and compliance.

Seattle, Wa, Us

Managed cross-functional technology organization (Engineering, Data Science and Analytics, Business Operations, and Technology Operations) within Expedia's eCommerce Platform group. We operated and supported the company's most critical systems including Ordering, Payments, Stored Value (Loyalty), Fraud, Tax, Data Analytics, and Accounting/Financial Systems. We used machine learning and advanced analytics to identify issues in the sales pipelines, and managed platform improvement initiatives to improve sales conversion. Platform Quality AnalyticsProduct development team that created and managed distributed, cloud-based products that provided insights into how the platform components work together, and provides all details about bookings in a simple UI. Quality OperationsTeam of quality-focused Principals and Leads, identifying quality gaps affecting customers and the business through data-driven analysis, tooling, and process mapping. We enabled business units to deliver high-quality products and services in a trusted, lean, and efficient manner. Business OperationsTeam of business and systems analysts accountable for ensuring the company's key business and financial processes operate as expected. Identified gaps and implemented mitigations. Reporting & Analytics/BITeam of data scientists, data engineers, and business/data analysts accountable for 1) reporting on our organization's KPIs, Objective/Key Results (OKRs), and other metrics, and 2) using machine learning and statistical modeling techniques to uncover gaps our technical operations, internal business processes, and user experience. Technology OperationsApplication Engineering team responsible the maintenance, integrity, and operational performance of the company's most critical systems (Ordering, Payments, Fraud, Finance, Tax, and Stored Value).

Seattle, Wa, Us

Amazon Payments - Lead technical program manager for Amazon Local Register, a mobile payments solution similar to Square. The project team consisted of ten external partners and vendors, and over 200 people spread across different disciplines, organizations, and geographies. Managed the engineering delivery of new payment transaction pipelines and processes; fraud/risk prevention and detection controls; Know Your Customer (KYC), Office of Foreign Assets Control (OFAC) compliance and anti-money laundering (AML) checks; automated accounting ledger updates; mobile (Android and iOS) and PC-based user interfaces. Project portfolio management for the launch of this business and multiple projects. People-management responsibilities for Technical Program Managers also working on this product launch. Amazon Shop With Points - As the Lead Technical Program Manager for Shop With Points, I led the launch of our partnership program with Discover Financial Services, “Pay with Discover Cashback Bonus”, performed technical feasibility and negotiations with multiple banking partners, and initiated and planned launches of other Shop With Points programs.Amazon Gift Cards - As Lead Technical Program Manager in Gift Cards, I managed the expansion of Amazon Gift Cards on Demand, a self-service gift card ordering and fulfillment product used for B2B sales. I managed the Gift Card Security and Audit Program, as well as launched Amazon.com Gift Card delivery via Facebook.

Seattle, Wa, Us

Software Development Manager in the Ordering Platform organization. I managed quality of the services/systems exercised when users make purchases using Amazon.com websites (domestic & international) and several third-party e-commerce sites. Managed teams ranging in size from 4-20, consisting of Software Development Engineers in Test, off-shore teams (Hyderabad, India), and contracted manual testers. The Ordering platform is a high-throughput, latency-sensitive, mission-critical, transactional system. I coordinated and managed testing efforts for large projects spanning multiple teams across the organization. Some projects included launching new international platforms, Fulfillment By Amazon, expansion of Selling On Amazon, customer experience improvements in the checkout pipeline, creation of new payment methods and delivery options, launching several sites built on the Amazon.com e-commerce platform, and scaling the ordering platform to meet tier-1 latency and availability standards.

Zion Preparatory Academy (Zion Prep) is an African-American, Christian-based private school in Seattle, WA. Our mission is to ensure academic excellence in a loving, supportive environment where every child receives individual attention and instruction. http://www.zionprep.org

Us

Atlantic Street Center is a non-profit, social services organization in Seattle, WA. Our mission is to help families and communities raise healthy, successful children and youth. I currently serve as Chairman of the Resource Development Committee. We are responsible for setting the strategic direction for fundraising. http://www.atlanticstreet.org

Redmond, Washington, Us

Worked as a Software Development Engineer in Test (SDET) on several major software product launches including Microsoft Windows SharePoint Services (2003), Windows SharePoint Services 2010, Microsoft SharePoint Team Services (2001), and Microsoft FrontPage Server Extensions 2002. Designed and developed test automation tools including an automation framework for all of Microsoft Office for testing setup of Office products. Languages used for automation included C#, XML, Visual Basic 6, and Visual Basic .NET.

Houston, Texas, Us

New Orleans, Louisiana, Us

S.B., Electrical Engineering And Computer Science

Education record