General Manager
Harper'S Restaurant
Columba, Sc; Charlotte, Nc; Greensboro, Nc; Louisville, Ky
Managed operations, including up to 80 direct reports. Oversaw facility operations including general repairs and maintenance, preventative maintenance contracts, aesthetics, atmosphere and cleanliness. Performed comprehensive quality checks. Implemented productivity goals. Coached staff on proper standards. Developed annual budgets. Inspected facilities for adherence to standards with respect to cleanliness, repair, staffing, cash controls and inventory levels. Developed and monitored work schedules to ensure proper coverage and reduce overtime costs. Recruited, interviewed, hired, supervised and evaluated performance of managers and staff. Managed locations in Charlotte, NC, Columbia, SC, Greensboro, NC, and Louisville, KY.