Gen P. Email and Phone Number
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Full time MBA graduate as a high performer with solid working experience in Fortune 500 corporations. Currently concentrate on business analysis & marketing development for Customer Engaging Strategy at Financial Service Industry.My past roles include data analytics, business intelligence, portfolio performance management, distribution channel management and project implementation in multi-industries projects.
Discover Financial Services
View- Website:
- discover.com
- Employees:
- 21509
-
Lead Customer Contact Strategy SpecialistDiscover Financial ServicesChicago, Il, Us -
Lead Customer Contact Strategy SpecialistDiscover Financial Services Jan 2020 - PresentRiverwoods, Il, Us• Manages projects from inception to implementation of marketing, collections, fraud and servicing strategy changes across customer interaction channels in Business Rule Engine (Ab Initio Express>IT) and in-house Admin tools.• Obtains business support, defines requirements, authorizes project documentation, leads walk-through, creates and executes test cases, and ensures projects meet milestones by leveraging Agile (Kanban and Scrum) methodologies, including sprint planning, managing backlog, prioritization, stand-up and documentation.• Identify process improvement opportunities, develop and implement solutions. Report issue identifications, causes, resolutions, and mitigation to the business and risk management with key internal business partners through collaboration on the development of new/existing strategies, including issue investigations and mitigation. -
Business AnalystFuture • Finance 2017 - 2019Dublin 6, Dublin, IeFuture Finance was voted the Top 25 Fin-tech Startup companies in Europe, with hands-on support from the management team mainly based on its lately opened Chicago office.- Providing Big Data-driven solutions by analyzing customer behavior and industry trends. Explore new data sources to support improvements of business exposure with existing and new programs. Design and execute marketing campaign and operation process experiments in support of strategy enhancement, to maximize return on current total 91 million loan facility.- Analyze profitability trade-offs using Sisense (BI tool). Monitor portfolio delinquent/default performance and identify areas that are effected, provide recommendations on fixing the issue going forward. Coordinate the production & distribution of reports for a wide variety of internal/external customers. -
Business Manager- Stanley And Briggs & Stratton ProductsAlton Industry Ltd 2015 - 2016West Chicago, Illinois, UsProvided finance and product management expertise with a focus on Consumer Goods Solutions for industry leading licensors, including Stanley, Porter Cable and Briggs & Stratton.- Analyzed and built wholesale pricing portfolio for both domestic distribution and E-commerce channels. Managed oversea logistic team back in China for goods supply.- Reconstruct company website with new vision to promote product awareness and manage online marketing contents across E-commerce retailer channels, including Walmart Retail-link, Amazon Vendor central, Home Depot IDM etc.- Participated in new product project "Air Compressor with Quiet Power technology" for licensor Briggs&Stratton. Reviewed service agreement and procedures with R&R, as our 3PL to provide timely supply chain service for key account Walmart over its 3000 stores nationwide. -
Business Analytics TechnicianConnecticut Center For Entrepreneurship And Innovation 2014 - 2014Hartford, Ct, UsWorked for EnviroPower™ project- EnviroPower LLC is created multifuel power and heat generators where with a single machine can create electricity and useful thermal heat. Analyzed client’s business plan, review of client's materials and discussion with client. Used SQL to analyze EnviroPower™ mCHP product line’s cost and ROI. Used SAS to predict future difference between the delivered electricity price and the total cost to generate power with a prospective mCHP system. Talked with industry experts, mentors,and external parties addressing the trend of various potential industries for client, all of these lead client to explore all options to continue further prototype development and accurate market assessment needed to raise outside venture capital. -
Senior Account Manager, 3M Electrical Markets Division3M 2008 - 2013St Paul, Mn, UsLed market expansion efforts, sales channel management and project implementation of 3M™ Aluminum Conductor Composite Reinforced, the high-capacity overhead electrical conductor and Power Cable Accessories business. - Managed account receivable for key Southwest China distributor accounts. Achieved $1MM sales revenue in 2011, growth 138%. Sales achieved $1.32MM in 2012, growth 136%. 2011 & 2012 Top performing employee in 3M China 100 star Club, 2 star member. June 2012, expanded responsibility to be team leader with subordinate technicians based at 3M China Southwest R&D Center. - Led internal negotiation with US headquarter to finalize local pricing strategies in Greater China region. Worked with US home division to initiate localization of ACCR accessories product in China. Screened out potential electric power fittings companies for the final short list.- Innovated to implement ACCR in replacing traditional substation busbar as the 1st application case in 3M worldwide. -
Panel Builder Program Leader - West China RegionGe Energy Management 2007 - 2008Boulogne-Billancourt, Île-De-France, FrSales Engineer & Panel Builder Program leader, GE Consumer & Industrial (merged to GE Energy) • Promoted power supply products, developed sales channels, and managed agents and dealers. Assisted in managing pricing database and updated project-based quotations. Mainly Focused on Power/Petro/Steel/Metro/Chemistry/Marine industries etc.• Worked closely with headquarter licensing managers in Shanghai to identify GE low voltage Distribution Panels technologies/intellectual property. According to the global strategic programming, qualified the OEM local panel builder candidates in Southwest China region rigidly with strict limit quantity. • Draft clear articles in License Agreement prescribing the minimal year purchase volume of GE Components and allowed sales districts for the panel builder candidates. Authorized licensee to manufacture and assemble the low voltage distribution Panels with GE logo forbidden. • May 2008 developed Chengdu DAKA Electric Corp as qualified licensee. Finished GE components annual sales $1MM. -
Commercial Leadership ProgramGe 2005 - 2007Boston, Ma, UsAutomotive & Specialty Lighting Sales, GE C&I Technical Lighting• Member of GE AUTO China Council. Successfully organized GE Auto Road Show at Chongqing Chang’An Automobile Group, promoted GE Auto total solution and future road development along with GE Plastics and GE Sensing & Inspection Technologies, making GE Technical Lighting a preferred supplier of automotive lighting solutions. Established business relationships with whole local auto industry key end-users (5 Car-makers and 4 Fixtures makers). • June to December 2006, Six Sigma-Green Belt Project completed. Functioning as the Voice of the Customer (VoC), I set up GE Automotive lighting business in Southwest China for key end-users, including Ford, SUZUKI, Chang’An and ISUZU-Iveco Hongyan (China Joint-venture), within ground-breaking 1st sales order USD $160K. Successfully lighted spark in this brand new market.• Participated in Beijing International Radio, TV & Film Equipment Exhibition 2006(BIRTV 2006). Managed vendors related to trade-shows and sponsorship for ensuring high quality execution. Supported marketing team in managing business meeting, customer seminar and key client gala dinner.
Gen P. Skills
Gen P. Education Details
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University Of Connecticut School Of BusinessOperations And Information Management -
Chengdu University Of TechnologyComputer Science
Frequently Asked Questions about Gen P.
What company does Gen P. work for?
Gen P. works for Discover Financial Services
What is Gen P.'s role at the current company?
Gen P.'s current role is Lead Customer Contact Strategy Specialist.
What is Gen P.'s email address?
Gen P.'s email address is ap****@****ail.com
What is Gen P.'s direct phone number?
Gen P.'s direct phone number is +186051*****
What schools did Gen P. attend?
Gen P. attended University Of Connecticut School Of Business, Chengdu University Of Technology.
What skills is Gen P. known for?
Gen P. has skills like Leadership, New Business Development, Sales Management, Business Development, Product Development, Project Management, Negotiation, Management, Microsoft Office, Customer Service, Six Sigma, Account Management.
Who are Gen P.'s colleagues?
Gen P.'s colleagues are Katie Fielding, Alexis Winters, Christopher Gilbertson, Ann Sommerer, Rob Ert, Brandi Dortch-Fisher, Linsey Mcgrath.
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