George Crosby, Mba Email & Phone Number

Davenport, Fl, Us

Responsible for setting the overall direction of the company, including its long-term goals, vision, and mission; accountable for developing and implementing company policies and procedures that align with the company's strategic objectives; I oversee the day-to-day operations of the company, including managing employees, finances, and resources; responsible for building and maintaining relationships with stakeholders, including customers, suppliers, investors, and employees; responsible for making strategic decisions that impact the future of the company, including decisions related to investments, mergers and acquisitions, and partnerships; accountable for driving growth and profitability for the company, including developing and implementing strategies to increase revenue and market share.Notable Achievements* Significantly reduced liability exposure without incurring budgetary costs.* Successfully negotiated claims exposure, saving the organization over $800,000.* Generated over 7 MM sales in the first nine months; closure on these accounts exceeded sales growth for the prior four years combined.* Reduced turnover by over 80% despite continued market pressures and record-low unemployment rates.* 2022 significantly outperformed EBITDA projections, with favorable projections for 2023.* Used BI tool and performance indicators to align operational results with financial performance.* Successfully executed M&A opportunities.

Fond du Lac Cold Storage, with 11 locations in Edison, NJ, Albany, NY, Cylde, NY, and Chicago, IL, was founded in 1998. Specializing in temperature-controlled warehousing and delivery of premium wines, cheese, chocolate, and craft beer. Our fleet of over 100 refrigerated trucks services NJ, PA, NY, and the Chicago metro areas. In addition to cold storage, 3pl, and last-mile delivery, we handle linehaul operations.Notable Achievements* Implemented business intelligence and voice to pick technologies that enhanced KPI and performance measurement capabilities* Directed due diligence activities for successful M&A initiative that significantly increased revenue and EBITDA* Led digital and automation transformation to enable scalability for productive growth and enhanced the customer experience * Improved order accuracy and on-time service to best in class performance* Implemented new organizational structure to align with long term strategic objectives * Developed and implemented warehouse and final mile efficiencies that resulted in significant productivity improvements

Dorval, Québec, Ca

A key member of the senior officer team, reporting to the Chief Executive Officer (CEO). Maintained executive responsibility for diverse product offerings and accountable for domestic P&L and yield management strategies. Designed and implemented a new field operational structure, holistic business strategies, plans and procedures. Set comprehensive KPIs for performance and growth. Established policies to promote company culture and vision. Oversaw daily operations of the company and maintained executive leadership of Operations, IT, HR, Contractor Recruitment, Sales, Finance, and Customer Service.Notable Achievements* Increased package volume by 24% YOY through sales engagement and collaboration with key customers* Led the creation of a start-up subsidiary to service Amazon residential package deliveries in the Boston area* Designed and implemented a new contractor settlement model that resulted in a 19% decrease in delivery costs YOY* Decreased linehaul costs by 30% per mile by transitioning to a power only network* Collaborated with the revenue services team to design a new pricing model that improved package yield and operating margin* Led a cross-functional team that conducted a comprehensive yield management analysis of legacy accounts and discontinued service with low yield customers* Implemented accountability through the development of KPIs and developed business analytics to provide greater visibility and control over corporate results and reporting* Developed operational strategies that resulted in improvements in ontime service by 8% YOY

Seattle, Wa, Us

Responsible for P&L for Amazon’s largest domestic and international sortation center. Notable Achievements* Increased operational capacity by 34% within six months of assuming leadership for the center* Streamlined operating procedures and improved variable cost per package by 50%* Implemented process improvements that increased outbound linehaul utilization by 16.4%* Drove significant increase in on-time service from 97% to 99.7%* Institutionalized a site managerial development program with a focus on theory, professional development and interactive instruction that is co-taught by peers* Required all managers to actively participate in individualized development planning

Chicago, Il, Us

Position eliminated due to corporate restructuring during mass reduction in force.Maintained executive responsibility for all transportation, warehousing, customer service and loss prevention functions for the United States and Canada.Designed and implemented strategic process improvements in the transportation and logistics infrastructure. Assembled and led a high performing team by acquiring key talent for five open positions and driving high levels of employee engagement and performance.Notable Achievements* Increased metric performance to record levels on key KPIs while reducing departmental cost by 11 million dollars o Obtained cost savings of approximately 1 million dollars in expedited shipment costs o Reduced truck utilization costs by 2.4 million dollars o Achieved 4.4 million dollars in cost savings by optimizing miles per load performance o Decreased lane rate expenditures by more than 3 million dollars• Managed 500 million dollars in expense• Improved real time service 66% in less than 4 months• Reduced backlog of delayed shipments by 59%• Designed and implemented strategic project plan for warehouse redesign and increased lane speed in challenging markets.

Lead all aspects of intensive operation for FedEx’s largest delivery district, covering significant part of state with 18 stations. Create shared vision to engage/inspire >2000 employees, 800 contractors; manage $350M budget. Key participant in Executive Management dedicated in strategically developing initiatives to improve evolution of organization, i.e. opening of new terminals. Consistently drive efforts to ensure customer satisfaction. Define strategy/business plans for management/operations and adher to strict business control compliance measures. Coordinated across functional areas to achieve Best Practice communication and implementation. Delivered leadership to long-term FORGE project (effort to improve clerical/administrative positions via time studies and engineering models). Proven track record in engaging, developing, and optimizing diverse work groups.Notable Achievements:* Strategically facilitated comprehensive turnaround of FLDA District resulting in the transformation from lowest to highest performing District for over 6 years* Coached and Developed peer and staff in effective leadership practices * Engaged and inspired Hub management team resulting in Turnover deduction from 350% to 96% and recognized as 3-time recipient of “Hub of The Year Award”* Created and implemented strategic business plans with Linehaul management resulting in department recognition as 3-time recipient of Linehaul Operation “Best in Company Award”* Spearheaded integration of 2 IT networks through leadership of cross-functional project team. Planned, implemented, and oversaw changes in all reports and structures* Dramatically improved overall profitability, with District $3.3M under budget for controllable costs in 2010 while picking up and delivering over 350K packages daily* Recipient of prestigious corporate “Five Star Award”, in 2006, 2007, 2008, 2009, and 2011, for overall effectiveness and leadership

Managed the day to day operations of pick-up, delivery, sortation and linehaul movement for the GCST district. Lead cross-company market council meetings and increased market share by 8% in 5 years. Developed and managed product differentiation through the opening of several overnight transfer points.Ensured adherence to all business control compliance measures.Accountable for overall customer satisfaction for the Gulf Coast District. Defined strategy and business plan for all aspects of the District. Generated new business and is responsible for product quality and sales call involvement.Notable Achievement:* Strategically facilitated comprehensive turnaround of GCST District resulting in the transformation from lowest to top performing District* Increased regional market share by 8% within 5 years by leading cross op/co market council meetings in development and implementation of market strategies* Lead company in employee effectiveness and engagement by efficiently using exemplary leadership practices as evident in employee survey results* Received 2 corporate “President’s Cup Awards” for exemplary leadership and performance

Oversaw operation and maintenance of the new, state-of-the-art automated facility from its construction phase through full operations.Optimized safety and quality measures to achieve outstanding operational results.Staffed and managed the entire management and administrative staff. Managed both fixed and flexible budgets.Managed facility human resources, with responsibility for contractor and package handle retention, hiring, and training.Ensured adherence to preventive maintenance schedules.Motivated management and assisted with career planning and development.Achieved increased sales growth of at least 20% per year.Largest facility in the FedEx Ground network of terminals, with both in- and out-bound packages totaling 60,000 per day.

Oversaw operation and maintenance of facilities in both Fayetteville and Harrison, Arkansas. Managed the Fayetteville terminal from construction phase through full operations. Managed facility operations in its entirety.

Oversaw daily pickup and delivery contractors, including adherence to DOT regulations. Restructured routes for effective pickup and delivery methods. Managed two coordinators.

Supervised loading and unloading of trailers and vans. Assured acceptable quality and productivity. Supervised 20+ package handlers.

Master Of Business Administration, Management And Strategy

Bachelor Of Science, Business Administration