Geoff Deacon

Geoff Deacon Email and Phone Number

Facilitator of Community Engagement, Education and Development - specialising in Bushfire, Disability and Older Persons sectors. @
Geoff Deacon's Location
Ferntree Gully, Victoria, Australia, Australia
Geoff Deacon's Contact Details

Geoff Deacon personal email

n/a
About Geoff Deacon

I am a creative innovator who meets new challenges head on, while being driven by a strong sense of equity striving to reach the best possible outcomes for all.I am a team player equally comfortable leading, working beside others and mentor them to reach their potential through sharing my experiences and knowledge.I am comfortable working with large or small audiences believing everybody should have an opportunity to contribute, I am comfortable with disagreement if it is respectful. My Experience.* Civic and small business - building industry* Community engagement - education, development & delivery (Home, bushfire and at-risk groups)* Emergency Management - State Public Information, Warnings and Community Officer* Disability Planning & Engagement (NDIS) with a focus on CALD, YPIRAC, Hard to Reach, & Indigenous communities and private sector as a Senior Support Coordinator* Yarra Ranges Council as a Place Manager - COVID recovery, project management, engagement, and compliant municipal consultation.I also bring a life-long experience volunteering including CFA, Scouting, School Council, Neighborhood Watch, Safety House, and Local Government committees (disability, aging, and safety through empowering communities).Life's Work Highlight.1998 – Scouting Wood badge.1999 & 2009 – 12, 20 & 30yr CFA Service Awards.2000 – Member of the group developing “Public Information” for during emergencies.2001 – Project Lead - FireKids (CFA) supporting children of fallen 9/11 fire fighters.2003 – Silver Arrowhead - exemplary contribution to Scouting.2005 – Fire Cycle Performance with DRMC – bringing music to emergency preparedness.2007 – FAST EMP (Emergency Management Planning) with DHS & YR Council - 1st Place & Excellence Fire Awareness Awards.2007 – Seconded to the IT dept & facilitated 56 workshops State-wide (in 52 days).2009 – Black Saturday Fires – media, PIO community engagement.2011 – Burmese Community “Day in the Park” project.2014 – The ABC Multicultural Fire Awareness Award for my “Day in the Park Project”2016 – led the delivery of the “Youth Symposium” as part of the Living with Bushfire Conference.2017 – led the "Safer Together" - CFA Brigade engagement project.2019 – Recognition by NDIS CEO for “Living Our Values” – exemplary service to NDIS2020 – Member of the Federal team in the Gippsland 2019/20 bushfires (NDIS rep – CEO recognition).2021 – National Emergency Medal for my role in 2009 Black Saturday Fires.2022 – Empowering Communities Action Group – Knox Council

Geoff Deacon's Current Company Details
Geoff Deacon (Sole Trader)

Geoff Deacon (Sole Trader)

Facilitator of Community Engagement, Education and Development - specialising in Bushfire, Disability and Older Persons sectors.
Geoff Deacon Work Experience Details
  • Geoff Deacon (Sole Trader)
    Community Connections Specialist (Whilst Transitioning To Retirement)
    Geoff Deacon (Sole Trader) Dec 2023 - Present
    Melbourne, Victoria, Australia
    Specialised communications and consultation design, support and delivery at a group, sector, municipality, location or township.
  • Shire Of Yarra Ranges
    Place Manager - Place Recovery Team
    Shire Of Yarra Ranges Nov 2021 - Dec 2023
    Lilydale, Victoria, Australia
    The Place Manager role manages engagement with traders and landlords to build support for recovery projects and identify opportunities to improve centres in the short term. Customer Engagement Manager - Leads and coordinates the delivery of services to customers, building long-term partnerships with customers by;• Building strategic relationships • Gaining customer trust• Anticipating customer needs & set up customer feedback systems• Develop contacts database• Fostering longer term autonomy for trader groups and centre promotion• Establishing project plansExternal Consultant - Provides expert advice about products and services to customers and external business partners by;• Engaging with traders in designated centres• Communicating complex ideas to customers in an engaging way• Analysing information to understand problems or opportunities, generate alternative solutions, and recommend appropriate actionsGroup Facilitator / Trainer - Guides a group to acquire skills, make decisions, or complete tasks and facilitating group communication. Communicate clear instructions while facilitating meetings, training sessions, or group discussions managing emerging conflictAdaptability - Maintaining effectiveness adjusting effectively to work within new work structures, processes, requirements, or cultures.Trust Builder - Interacting with others in a way that gives them confidence in one’s intentions and those of the organisation.Decision Maker - Identifying and understanding issues, problems, and opportunities and take appropriate actions.Gaining commitment - Using appropriate interpersonal styles and techniquesInitiate action - Taking prompt action to accomplish objectives and being proactive.Plan and organise - Establishing courses of action for self and others.Effectively use knowledge and skills - keeping up with current developments
  • Oc Connections
    Senior Support Coordinator
    Oc Connections Apr 2021 - Nov 2021
    Melbourne, Victoria, Australia
    Team leader for the Support Coordination Team with responsibility for;* Team Planning* Team Function Reporting* Team Management Tasks* Complaints and Issues Management * Liaison with Providers* Compliance Monitoring - Privacy / Formal Reporting / NDIS SC Requirements* Manage Team Workloads* Manage Enquires and Requests for Service* Inter Department and Provider Liaison - Information, Engagement, Development of Connections* Management of Administration Tasks including - Internal CRM System - Internal SC Tracking / Journal / Billing System - Digital File management & Compliance* Team Support and Leadership - building team capacity* Support Coordinator Participant Caseload - 20-25 participants & Issues Management - Day to day Participant Engagement - Required NDIS Reporting - SC Reports - Pre-Planning work with Participant - Develop Planning Key Documents / Submit Documents to NDIS Planners - Support Participants before and during planning meetings - General Advice to Participants - Change of Circumstance (S48) and Review of Reviewable Decision (S100) requests - Finding and Supporting Participants to connect, use and manage provider services* Maintain NDIS Knowledge - Attend Briefings and Information Sessions.* Support other OC Connection Departments with NDIS Knowledge* Maintain currency of knowledge in a dynamic environmentReason for Leaving - this position has required very long hours and unrealistic expectations beyond my or my teams ability to deliver given current resources.
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  • National Disability Insurance Agency
    Community Engagement Officer
    National Disability Insurance Agency Aug 2019 - Apr 2021
    Victoria / Tasmania
    View
  • National Disability Insurance Agency
    Senior Engagement Officer
    National Disability Insurance Agency Mar 2019 - Aug 2019
    Dandenong, Victoria, Australia
    View
  • National Disability Insurance Agency
    Community Engagement Officer
    National Disability Insurance Agency Aug 2018 - Mar 2019
    Victoria, Australia
    Working with people living with a disability to help them understand the NDIS, what NDIS offers and how they can best access supports through NDIS.I bring more than 20 years experience in community engagement / development to this role and this mixed with my most recent experiences as an NDIS planner I hope to help others understand the NDIS systems, processes and help them reap the maximum supports appropriate to their circumstances.
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  • National Disability Insurance Agency
    Planner
    National Disability Insurance Agency Nov 2017 - Aug 2018
    Vic East
    Working with participants to develop their NDIS support plans .Australian Public Servant and delegate of the NDIA CEO.
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  • Parks Victoria
    Community Engagement Officer
    Parks Victoria Jan 2015 - Nov 2017
    Melbourne Fire And Emergency Program
    Returning to my substantive position as a Community Engagement Officer following an organisational restructure. In this role I am working in the outer metro bush/residential interface communities engaging, informing and educating our stakeholders to build a better understanding, acceptance and participation around fire and in particular fire preparedness on the public estate.I have a strong interest in supporting and facilitating cross agency and joint agency engagement activities and in particular working with communities to add to their existing resilience through a better understanding of the natural environment and in particular bushfire management as a participatory landscape activity.
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  • Parks Victoria
    Senior Communications Officer
    Parks Victoria Dec 2013 - Jan 2015
    Melbourne Fire And Emergency Program (Mfep - Previously Mbpp)
    (14 month secondment) Leading the Community Engagement Team at the Melbourne Fire and Emergency Program - responsible for engagement with key stakeholders and the community.
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  • Parks Victoria
    Senior Communications Officer
    Parks Victoria Sep 2011 - Oct 2012
    Melbourne Bushfire Protection Program (Mbpp)
    (13 month secondment) Leading the Community Engagement Team at the Melbourne Bushfire Protection Program I am responsible for engagement with key stakeholders and the community.Significant achievements include - development of a Multi Agency Community Engagement group which meets to regularly to identify opportunities to work together and a cross agency (PV/DSE) workplan breaking down many of the cross agency joint activity barriers.
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  • Parks Victoria
    Community Engagement Officer
    Parks Victoria Feb 2010 - Sep 2011
    Shepherds Rd, Glen Waverley
    Melbourn Bushfire Protection Program - Community Engagement Officer (Substantive Parks Vic Position)The purpose of this position is to deliver the community engagement andcommunications component of the Melbourne Bushfire Protection Program by:* Managing community engagement requirements around the Friends Groups tosupport their effectiveness, including preparation of meeting papers, issuespapers etc.* Preparing a range of materials such as media releases, articles for local papers tosupport the communication and community engagement programs.* Preparing and implement letterbox drops to local community and stakeholders asrequired.* Professionally representing Parks Victoria in community based forums, onmanagement plan steering committees and Advisory Groups as required.* Coordinating and managing internal communications to Parks Victoria staffaround the role of the Melbourne Bushfire Protection Program.* Develop processes and support systems to record and track the broader teams interactions with stakeholders - a key output was an advanced MS Access Database (Stakeholder and Issue Tracker) - this system tracked all issues and activities as well as listing and tracking stakeholder groups and individuals (more than 1200 listed stakeholders) and allowed a stakeholder focused report to be generated at any time.
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  • Country Fire Authority (Cfa)
    Community Education Coordinator
    Country Fire Authority (Cfa) Jun 2002 - Jan 2010
    Cfa Yarra Area
    Coordinating CFA's education and engagement in the Yarra Area which includes the Upper and Lower Yarra Valley, Dandenong Ranges and suburban Knox, Maroondah, Manningham, Nillumbik.This role also involved leading the Regions proactive media engagement and development of stratagies to increase the depth of engagement in local communities around fire (residential / structure fire and bushfire).This role was focused on Community Development through engagement and education activities.
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  • Country Fire Authority (Cfa)
    Business Analyst
    Country Fire Authority (Cfa) 2007 - 2008
    Cfa Hq - Burwood
    Worked in an analyst role with the GIMS development team as part of the broader IT team of CFA.This role had a strong external focus on users and a highlight was conducting 52 workshops with existing users to collect baseline data.This role required project management, research, engagement, analysis of data, development of processes, procedures and guidelines and reports were developed for senior CFA management.
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  • Swinburne University Of Technology
    Educator
    Swinburne University Of Technology 2008 - 2010
    Lilydale / Croydon
    Delivering various modules from the Public Safety training package as well as program / session design as well as assessment of students
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  • Country Fire Authority (Cfa)
    Brigade Support Officer
    Country Fire Authority (Cfa) Sep 2000 - Jun 2002
    Rowville
    Direct support to CFA Brigades - Emergency Management Planning, Brigade Processes and Procedures,and coordination of the delivery of community education and development programs.A highlight of this position was Project Managing the Firekids Project - This was a direct show of support from the joint Victorian Fire Services which consisted of sending a token gift to every child of a fire-fighter lost in the terrorist attacks on the World Trade Centre As project manager I was responsible for the concept development, developing the small Koala's dressed in Australian Fire Fighting outfits, coordinating with authorities in the US and Australia to ensure delivery for Christmas 2001 and managing the State wide media generated from this unique CFA activity.
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  • Country Fire Authority (Cfa)
    Community Support Facilitator
    Country Fire Authority (Cfa) Jul 1997 - Sep 2000
    Diamond Creek
    Direct support to CFA Brigades - Emergency Management Planning, Brigade Processes and Procedures, Training Support and delivery of community education and development programs.
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  • Geoff'S Network Service
    Owner / Director
    Geoff'S Network Service 1991 - 1997
    Ferntree Gully
    Delivery of property maintenance services to the rental market of outer metropolitan Melbourne - principally contracting to Real Estate Agents

Geoff Deacon Skills

Large Group Facilitation Community Engagement Emergency Management Public Speaking Access Community Development Internal Communications Stakeholder Engagement Media Relations Team Building Social Media Program Management Public Relations Corporate Communications Marketing Communications Engagement Strategic Communications Microsoft Office Volunteer Management Government Budgets Crisis Management Employee Training Workshop Facilitation Leadership Team Leadership Leadership Development Stakeholder Management Fire Management Event Management Fundraising Strategic Planning Governance Policy Management Crisis Communications Project Management Research Public Policy Coaching Customer Service Change Management Fire Safety Report Writing Local Government Project Planning Nonprofits Sustainability Powerpoint Policy Analysis

Geoff Deacon Education Details

Frequently Asked Questions about Geoff Deacon

What company does Geoff Deacon work for?

Geoff Deacon works for Geoff Deacon (Sole Trader)

What is Geoff Deacon's role at the current company?

Geoff Deacon's current role is Facilitator of Community Engagement, Education and Development - specialising in Bushfire, Disability and Older Persons sectors..

What is Geoff Deacon's email address?

Geoff Deacon's email address is gd****@****.gov.au

What schools did Geoff Deacon attend?

Geoff Deacon attended Melbourne University, Swinburne University Of Technology, Mediquest, Swinburne University Of Technology, Graduate Business School, Greythorn High School.

What skills is Geoff Deacon known for?

Geoff Deacon has skills like Large Group Facilitation, Community Engagement, Emergency Management, Public Speaking, Access, Community Development, Internal Communications, Stakeholder Engagement, Media Relations, Team Building, Social Media, Program Management.

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