• Forge and maintain relationships with referral sources and new client leads in target markets• Attend and host outreach events• Educate prospects and deliver presentations on our suite of services• Provide world class service to new clients and their families• Track all outreach activity in company CRM• Coordinate with other team members and departments to optimize outreach efforts

• Manage staff of four full-time and 23 seasonal employees working to serve 250+ high-achieving students from first-gen, working class backgrounds and who collectively attend more than 100 different high schools, 100% of whom graduated high school on time and matriculated to college• Spearheaded new data collection, retention, storage, and analysis systems to better support students and evaluate program efficacy, with clear yearly goals for each staff member• Lead organization’s effort to adopt new cost-effective technologies to improve student engagement, including One Call Now, SMS Magic, and BlueJeans• Performed a complete summer overhaul of curriculum for grades 9-12 focusing on SEL, career preparedness, and the college application process, allowing for more intensive student-focus during school year• Developed partnerships with organizations that resulted in increased student participation in study abroad, pre-college, and pre-professional experiences during summer months• Created and managed yearly program budget delivering full service at 10% less than anticipated investment through innovative staffing, cost-sharing initiatives, and cost-benefit analyses• Engaged in continual professional development, including advanced Excel and Salesforce administrator training, and the Beyond Basics program at Goddard Riverside Options• Contribute to the BTNY community by acting as department representative on Salesforce, Data Management, Program Leadership, and Fun Time committees• Manage host site relationship to ensure smooth program delivery

College Bound Director, Chess in the Schools, April 2015-August 2017• Managed department serving 125 public high school students from diverse backgrounds and academic records and who attended schools in every borough of New York City• Developed and delivered curricula for weekly seminars with wide range of foci, including social justice, financial literacy, job skills, grit, time management, college readiness and college success • Created new systems to facilitate student employment, summer opportunities, and community service •Fostered new relationships with community partners and third-party providers, including student travel organizations, community service organizations, standardized test prep companies, and HEOP/EOP offices •Supervised staff of up to five ensuring delivery of educational programming and organizational support, including database management and reporting for development and communications, ensuring compliance with contracts with third parties, and presentations to the CIS Board • Designed, delivered, and reviewed new system to deliver seminars for juniors and seniors on the college application and financial aid processes, including multi-day college tours. • Created and continuously revised process of new student recruitment and assessment for admission to program • Instituted special events like college fairs and career fairs, bringing in dozens of outside speakers • Hired and trained new and seasoned staff to deliver seminar instruction on social justice and college success and volunteer mentors and tutors to deliver academic support and training

• Oversee fiscal, marketing, staffing, and strategy decisions of a small retail corporation with locations in New York and Massachusetts• Design staffing interview process• Interview prospective Store Manager candidates• Design and conduct training program for new Store Manager in partnership with company General Manager

Consultant, Student Diplomacy Corps, October, 2013-Present• Development work including identifying and researching foundations and other funding sources; grant writing and editing; designed, implemented, and managed a six-person crowd-funding campaign using social media that raised $20,000 and quadrupled the donor base• Interviewed and assessed approximately 75 students; worked with Directors to place successful students in programs• Strategic planning for SDC’s first year as an educational travel organization• Trained cadre of 15 Corps Leaders on risk mitigation, crisis management, cultural assimilation, and principles of experiential education.• Developed U.S. program for Chinese students focusing on American English language skills, government, and modern American culture.

•Provide counseling to emerging adults undergoing treatment on an in-patient basis for psychological and substance abuse issues. •Engage in crisis prevention and response and patient de-escalation using CPI training.

• Oversaw operations, budget, and strategic direction of a small retail corporation with locations in New York and Massachusetts• Shepherded corporation through a second round of stock offering.• Performed as overall head of the corporation during vacancy of President’s position• Planned and managed corporate board meetings and shareholder meetings• Duties performed on an ad hoc and part-time basis and for a one year term

• Lead monitoring of the applicant pool: Weekly monitoring of the applicant conversionin coordination with the Associate Dean for Enrollment Management. Work with the othercounselors to ensure that individual inquiry and applicant calls are up to date.• Training and mentorship of other counselors: Train new admissions counselors.Evaluate the training needs of the admissions team. • Summer research and preparation: Engage in research during the summer to gather,and provide to marketing,, testimonials, photos, and material that can be used formarketing. • Manage the Assistant Admissions Counselor: Manage and mentor the assistantadmissions counselor. Ensure that this employee is participating in and implementing therecruitment plan.• Full life cycle management of a pool of applicants: Proactive and holistic studentcontact and conversion throughout the inquiry, application, and pre-departure processesusing the Constituent Relationship Management database. Advise prospective studentsand applicants about admissions policies and procedures and makes admissions decisions.• Pre-departure counseling: assist in the creation of predeparture materials, disseminateinformation to students and parents, and assist students through the visa process.• Planning: Assist with strategic recruitment planning with the goal of increasingawareness of EIL amongst prospective students, sending universities and related NGO’s.• Recruitment: In coordination with the rest of the Admissions department, implement theregional recruitment strategy. Recruit high school students for Experiment in InternationalLiving programs through presentations at high schools, summer opportunities fairs, parent information evenings, and collaboration work with partner, school or community groups.Targeted Outreach: Increase the visibility of EIL through research, relationship-buildingand collaboration with sending universities, NGO’s and other non-profit organizations.

Lead two month-long trips with 12-13 participants each. The 2007 trip to Belize and the 2008 trip to the Navajo Nation both focused on adventure travel and community service. Both also included homestays with area families.