Geoff Lowden Email & Phone Number

Delaware, United States

Conduct business based on honesty and integrity.Conduct in-home consultations.Present air conditioning, gas furnace, heat pump, mini split, and other HVAC products options with home owners.Maintain lead pipeline through continued customer outreach and prospecting.Meet the customer in their home to review air conditioning, gas furnace, heat pump, mini splits, and other HVAC products, and close the sale.

Mid-Atlantic

Supervised remote operations in eight markets. Created, led, and managed training systems for operations including orientation, training manuals, daily operation checklists. Recruited and hired both full-time and seasonal employees. Managed payroll for 70 hourly employees using Kronos and UltiPro platforms. Acted as on-site HR liaison for 70 hourly employees. Built relationships with City and State Regulations for permits and licenses in each market. Orchestrated growth of company throughout Aramark’s acquisition with Good Uncle. Solicited and managed pricing with vendors. Launched several new operational business models during my tenure with company. HACCP certified and operated FDA regulated commissary facility. Construction Project Manager for onsite renovation of entire facility. Created glossary of equipment list for blueprint drawings.  Developed relationship with local food bank for weekly leftover food donation pickups.

Greater Philadelphia

Supervised six locations at a time. Managed two separate districts. Responsible for sales building, budgeting, safety and sanitation, profit & loss management, maintaining equipment and facilities. Analyzed financial reporting using ROSNET for each location on a weekly basis. Validated weekly sales and labor projections with each location. Ongoing succession planning to understand hire and develop managers. Provided regular feedback to managers to advance their career growth and development. Certified managers in food cost and training procedures. Certified multiple training locations throughout the district. Implemented use of staffing matrix to understand hiring needs for each location. Completed annual SWOT analysis to create annual operating plan for market. Installed culture of excellence and accountability to improve employee retention. Streamlined new marketing and menu programs successfully each quarter. Organized, planned, and conducted monthly and quarterly meeting for both district and market levels of the organization.

Wilmington, Delaware, United States

Oversaw implementation of orientation, training and development programs for associates and managers. Analyzed financial reporting for ROSNET on a weekly basis. Completed weekly sales and labor forecasting. Processed payroll using UltiPro. Training General Manager at multiple locations with as many as three trainees at a time. Supported growth and development of team to advance their career. Operated a Platinum Level Bakery-Café. Opening General Manager of a new café.  Received highest Steritech Inspection score in the market. Awarded Café of the Year honor for the market.

Managed food cost and training departments at the café. Worked with General Manager to become a certified training location. Received gold standard operations score on corporate inspection.

Managed bar inventory and ordering to keep costs at or below budget. Forecasted sales and labor projections. Created environment which keeps employee morale at its highest. Organized and marketed events and promotions to increase sales. Implemented training course for new recruits, speeding profitability.