Geoff Pollock Email & Phone Number

Greater San Diego Area

• In my current role as Information Systems Manager, I:
• Lead and direct a team of 9 Support Technicians responsible for the organizational health of 11 nationwide locations with 1,000 companies and employees. Consistently meet set goals on a budget of 2% of total revenue.
• Facilitate consistent communication with C-level executives to comprehend company direction, strategy, and objectives; provide implementable options on technical difficulties and options when facing business challenges.
• Handle all IT-related aspects of opening a new location; consistently achieve abridged timelines (weeks vs. months); successfully turned approximately 150sq. ft. warehouses into office space and indoor showrooms.
• Oversee all new equipment orders, including but not limited to phones, personal computers, printers, network routers, switches, and wireless access points.
• Manage a wide range of duties, including data wiring, security camera installation, and fiber installation, providing alternate connectivity when fiber takes too long.

• In my previous role as Senior IT Engineer, I:
• Served as a technical lead and certified Forcepoint Data Loss Prevention software administrator. Increased environment from 30k endpoints with 75% saturation to 65k endpoints with 92% saturation globally.
• Leveraged Siteminder and Oracle Identity Federation expertise in developing, executing, and managing a single sign-on and federation infrastructure.
• Functioned as the technical lead for the execution of Oracle Identity Analytics (OIA) to automate SOX auditing. Managed requirements collecting, consensus building, use case identification and validation, testing, and.
• Attained consensus from business units with conflicting goals to provide regular software maintenance. Developed and executed customized queries reducing access policy resolution time from 30 seconds to a sub-second.
• Effectively managed Microsoft IIS web server infrastructure, which was never compromised due to proper security hardening, frequent security reviews, and consistent patching schedule.