Direct formulation and execution of construction projects for new credit union branches by implementing wireless access points, procuring IT assets, and creating building wire diagrams through collaboration with contractors. Cultivate robust connections with internal and external stakeholders, such as business units, vendors, partners, and regulators to foster continuous improvement in company’s IT infrastructure. Manage end-to-end staffing operations for team by overseeing sourcing, recruitment, and hiring processes, while also implementing strategic decisions to optimize team composition according to company objectives.Key Accomplishments● Elevated project completion rate by 30% through development and implementation of project management processes and training programs.● Designed and executed efficient business processes and workflows on SharePoint to optimize ticket submission and response across multiple departments, resulting in boosting issue resolution speed and support transparency.● Increased regional credit union member experience and customer service support by identifying and delivering optimal software solutions through execution of cross-functional requirements workshops with department heads.● Improved project management processes and procedures at credit union by implementing Microsoft Project and Planner for resource management and decision-making support.● Enhanced project governance and compliance by streamlining project intake and review processes in alignment with strategic business objectives.

Created and implemented Internal Communications Strategy to streamline information flow from Commanding Officer to 2,342 Marines across 181 Detachments in 142 countries, spanning 18 time zones. Coordinated and executed training programs for team of 65 Marines in compliance with Individual Training and Readiness Standards (ITRS) and Mission Essential Tasks (MET). Collaborated across multi-functional teams to plan and integrate operations, intelligence, logistics, communications, and supply, while empowering Commanding Officer to make decisive decisions in challenging environments. Liaised with higher and adjacent commands to facilitate equipment sourcing, personnel staffing, and implementation of policy directives vital to advancing unit objectives. Key Accomplishments● Developed and executed fiscal year budget plans totaling $4.2M by ensuring fund utilization per established protocols.● Secured $1.3M in unplanned funding for technological improvements by enhancing operational efficiency.