Managing the office which supports the Health Service Chief Executive (HSCE) Forum and nine Executive Director (ED) forums, and the associated portfolio of work. The forums provide a platform for collective collaboration, agenda setting, influence and information sharing across the health system by Hospital and Health Service (HHS) and Department of Health (DoH) executive leaders.Major elements of role include:- facilitating collaboration, engagement and communication by HSCEs and EDs with counterparts across the health system, including Department of Health and other health-related organisations, etc.- progressing collective policy, service improvement and associated priorities identified by HSCEs and EDs- coordinating and synthesising HHS input into Department consultation processes as appropriate- providing and managing secretariat support for the forums.

Interim leadership of health service planning and community and consumer engagement functions for Metro North Health while a permanent occupant was recruited.Key responsibilities included:- Led development of Metro North Health 2022-23 operational plan and key performance indicators- Led scoping and engagement in relation to development of specialist rehabilitation service plan- Oversaw initiation of project to develop children's, young persons and adolescents' clinical services plan- Managed team of 12-14 professional staff and provided ongoing support, advice and assistance to ensure timely, high-quality engagement and outputs- Coordinated final stages of development of Metro North Health local area needs assessment (LANA)

Responsible for delivering various health service planning projects for Metro South Health (MSH) including annual refresh of health service demand statement; development of local area needs assessment (LANA) (including stakeholder engagement, consumer and community engagement, data analysis, theme identification and synthesis, document authorship, etc.), coordinating quarterly reporting against the MSH 2021-22 and 2022-23 operational plan; undertaking annual review of strategic and operating environment to inform refresh of MSH strategic plan.Worked autonomously and collaboratively as necessitated by the small team (2-3 officers) environment.

Coordinate delivery of Metro North HHS (MNHHS) Cancer Care Clinical Services Plan 2017-22Liaise with MNHHS clinical streams and directorates to ensure consistent, joined-up implementation of key initiativesDevelop and coordinate high-level cancer stream reportingParticipate in cancer stream governance as member of operations committee and clinical advisory groupManage and deliver related projects

• Plan and deliver clinical service improvement projects for Office of Executive Director and Executive Director, Performance, Accountability and Innovation, Royal Brisbane and Women's Hospital (RBWH)• Influence and advocate for RBWH in relation to projects in Metro North Hospital and Health Service (MNHHS) with expected impact on RBWH.

Leading evidence-based service and workforce planning for oncology services in stakeholder Hospital and Health Services across the Central Integrated Regional Cancer Service (CIRCS).Leading and collaborating on projects to improve access and outcomes for cancer patients in CIRCS, including through improved service models, more transparent performance reporting, better communication tools and advocacy for more equitable funding approaches.Evaluating and advising HHS and Department of Health decision-makers about changes in patient flow and resource needs arising from new and additional cancer services across the CIRCS HHSs, to enable informed change management and transition planning.Providing advice on cancer service improvement in other HHSs, including West Moreton HHS (2015) and Cairns and Hinterland HHS (2013).Representing the views of CIRCS in relation to statewide and national initiatives affecting cancer services, including workforce planning and development policies.

Conduct a review of radiation oncology services in Cyprus and provide advice about how to ensure adequate, high-quality and sustainable care is available for residents. Scope included:- analysis of cancer incidence and future growth- current state analysis- demand analysis, projections and recommendations- service and care model development- workforce analysis, projections and recommendations- education, continuing professional development and recency of practice recommendations- quality and access improvement recommendations- system and service governance recommendations.Implementation currently being considered by Ministry of Health, Cyprus.

Providing policy advice and project managment for the Future of Housing Assistance project, which involves the establishment of a national regulatory system for providers of community housing in Australia.

Project managing a range of activities relating to the implementation of a whole-of-government customer service counter model

Provide strategic direction and product innovation for a team delivering planning and development resources to business in Queensland

Overall responsibility for managing customer service delivery to residents across multiple tenure types by about 60 staffRepairs contract management for Home Options (temporary housing) and resident involvement for Home Options and Home Ownership customers.

Responsibility for managing customer service delivery by 16 staff to residents and potential residents of Home Options (temporary housing) and Home Ownership. The team deals with repairs, sales and general enquiries.Leading on resident involvement for Home Options and Home Ownership customers.Ownership of customer satisfaction for this part of the service.Seeking opportunities to improve service delivery to these customers.Assisting to manage the Home Options (temporary housing) maintenance contract. Joint management of responsive maintenance budget of over £1m.