Geoff Bumpstead Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Director, Public Sector & Health Australia | Oct 2022 – Current Senior Leadership Team Member, Public Sector Business Development Reporting to the Chief Growth Officer Spearheaded the creation and expansion of the Public Sector business in Australia, focusing on enhancing digital experiences for Government clients.-Developed and implemented a comprehensive strategy to integrate Merkle's Customer Experience (CX) capabilities in key Government domains, including licensing and permits, inspections and assessments, grants management, case management, and constituent communication and engagement.-Leveraged advanced data and analytics tools to drive informed decision-making and improve public sector outcomes.-Actively led the creation of Sales proposals and tender responses.-Served as a trusted advisor to government customers, actively participating in customer governance and steering committees to guide project success.-Cultivated and managed strategic relationships with key vendors, including Salesforce, Tableau, Adobe, Snowflake, and Alteryx, to enhance service offerings and deliver cutting-edge solutions.

Melbourne, Victoria, Australia

We are a team of highly skilled and certified Salesforce and data analytics experts based in Australia. Our tailored, innovative and scalable solutions empower organisations to deliver exceptional customer experiences and help them become truly customer-centric and data-driven organisations.Our services include:STRATEGY DEPLOYMENT & CAPABILITY ENGINEERINGThe key to aligning your organisation's functions and activities with strategic objectives.- Strategy & roadmap- Program & project management- Business analysis- Process analysisSALESFORCE- Customer experience- Customer engagement- Customer lifecycleDATA MANAGEMENT- APIs & data integration, including ETL/ELT- Data warehouse/lake design & build- Master/reference data management- Data architecture & data modelling- BI & Analytics- Machine learning & data science- Data quality & governance- AI Artificial IntelligenceOur technology partners include Salesforce, Tableau & CRM, Einstein, Snowflake, Alteryx, Collibra.

Melbourne, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

Melbourne, Australia

Melbourne, Australia

Senior Sales role within the Business Intelligence and Analytics business, providing sales leadership and sales strategy guidance. Responsible for achieving multiple million dollar revenue targets by working with the extended account team and customers to identify and manage pipeline to closure of large complex opportunities for BI, analytics and data warehouse software sales. Leverage Oracle Business Intelligence knowledge, assets and competitive landscape to provide thought leadership to customers within the Victorian & NSW Government Education and Health market place.

Senior Manager within AHA, providing sales leadership and sales strategy guidance. Responsible for the initiation and delivery stages of the EAPD project for the Department of Health and Ageing, to deliver data collection services for disclosure of pharmaceutical company price information. Delivered project plan, preparatory services, and software product for data collection to enable AHA to provide operational service delivery. Managed key executive stakeholder relationships with the Department and Industry, coaching team on understanding of complex technical customer business requirements in order to deliver properly specified software.

Senior Manager within CenITex, managing a team responsible for sales, executive stakeholder relationships, solution architecture, service delivery management of $35m annually of key infrastructure services and a $8m program of projects for new services to several key Victorian Government Departments. Formed new team, provided sales leadership, mentoring them to develop strong relationships with the customer executive and improve levels of customer satisfaction for both delivery of business as usual services and projects. Acted in Executive role as Director of Clients when Director on leave.Geoff’s role included representing CenITex as a Senior Supplier on Customer Project control Boards, accountable for quality and integrity of products delivered and ensuring appropriate application of resources. Geoff contributed to the success of the in sourcing of services program from Fujitsu to CenITex for the supply of services to the Dept. of Business and Innovation by identifying gaps in the coordination of projects, enabling the application of appropriate resources and interdependent project scope alignment.Geoff was a key advisor to the Executive Director of Client Engagement advising on the organisation structure and sales strategy for the Client Engagement Branch and responsible for developing the long term strategy for Client Relationship Management.

Business & Information Technology

Business Development Manager Southern Region for Public and Commercial Services

Mba, Economics, Finance, E-Commerce

Activities and Societies: Asian Business study tour.

Prince 2 Foundation Certification, Project Management

B Appsc (Physiotherapy), Physiotherapy

Activities and Societies: Cycling and snow skiing.

B Sc, Pharmacology, Physiology

Activities and Societies: Vice President Ski Club; Committee member Windsurfing Club

High School, English, Physics, Chemistry, Pure And Applied Mathematics, 357

Activities and Societies: Football and basketball teams.