Geoff Burch Email & Phone Number

Wellington & Wairarapa, New Zealand

Product Life-cycle Management, Product Catalogue Centralisation, Automation, FederationSiebel, Singl.eView, Hybris, Conceptwave

Wellington & Wairarapa, New Zealand

Fulfil and Assure for LTE/4G deploymentFocus on OSS (Performance and Capacity Management)Ericsson HLR/HSS/CUDB/OSS-RCCISCO ASR5x PGW/SGW/MME/GGSN/SGSNHuawei U2000 / SRAN (Performance and Capacity Management)

Lead Developer - (non development role)Responsible for the estimation, scheduling, build, and delivery of major projects out of BSDInterface into team as Singl.eView SMELead Singl.eView development- Ensure development work is allocated and completed in a timely fashion- Ensure that work is carried out to a defined set of standardsImplement and ensure adherence to appropriate development and support processesEnsure that production faults are prioritised, analysed, rectified and installed into production in accordance with release management.Implementation of release management processes

Implementation of Singl.eView under Telecom’s FMO (Future mode of Operation)• Determining the system requirements• Environment management• Release management• 3rd level Singl.eView application supportAchievements Built and implemented the day to day operational framework of Billing & Support & developmentPrepaid Mobile & IP/DSL implementations in to Singl.eView

Rating & Billing Analysis & Design for billing outputs from the newly chosen rating system ‘Singl.Eview’. Reviewing vendors functional specification for Telecom. Providing consultancy to the project on Telecoms current Billing processes.Mediation Documentation of the current data/process flows between Telecom’s ES9000 mediation platform, ICMS and the various other specialised rating systems within Telecom. Wrote the PSTN AMA Interface Specification, identifying all inputs and outputs from the new mediation platform.Wrote the BLINCL (priced processing) Mediation Interface Specification.Migration planning – Cutover strategies

Information Specialist – GSMS 2.2 Deployment ProjectIdentify, agree and implement new SDLC processes in line with the New Zealand Solution Center (Telecom Acc) CMM strategy, for the ICMS group.Co-ordinate and manage “CMM Level 2 Closing the Gaps” action plan for the ICMS group (3 teams).Educate and mentor teams in line with Organisational policy and process.Define required CMM assets for ICMS group e.g. Quality, Measurement, Configuration Management, Scope, Roles & Responsibility plans

Saudi Telecom - Riyadh Saudi ArabiaProcess improvement for areas impacting the Billing process. Complementing the final implementation of ICMS for Saudi Telecom. Management of a small team - 2 person Progress reporting to Vice President levelDuties Provide consultancy to the Billing & Collections Dept, ensuring that Billing is on time and accurate. Hands-on approach including Call Processing (Mobile/PSTN Switch-BilDats-ICMS) data manipulation and handholding to produce successful billing runs. Identify, analyse, document and implement processes required for functions causing issue and revenue loss. Analyse faults where software modifications may be required. Create Business requirements to support implementation of new processes. Test final products to ensure requirements have been met.