Black Rubber Pty Ltd is a tyre supply and service organisation focused on the provision of efficient and safe tyre management services specifically for the transport, industrial, mining and resource industries as well as catering for the passenger car market. As an approved Michelin Service Centre, Black Rubber are a critical part of the Michelin network and are accredited to carry out tyre related services on behalf of Michelin Australia.In addition to new tyres, wheels and servicing, Black Rubber owns and operates the Michelin tyre retreading factories in Perth WA, Sydney NSW and Brisbane QLD which enables them to ensure the quality of the Michelin and Recamic retread product remains the benchmark in the industry. Manufacturing and supply capability enables Black Rubber to provide whole-of-life tyre and casing management from original tread through re-grooving and multi-retread lives. The impact of this strategy is to ensure the lowest total cost of tyres for Black Rubber customers.

Weber is the world’s leading manufacturer of charcoal and gas grills, smokers and grilling accessories.• Full responsibility of the Sales department across retail, wholesale and commercial clients in Australia and New Zealand. • Responsible for growth, development, expansion and build of the Weber Store retail business in Australia and New Zealand market. • Part of the Global Wider Executive Leadership team.

A Noble & Son is Australia’s leading specialist provider of lifting and rigging equipment, technical services and engineering designs for complete solutions to heavy and complex lifting requirements.My role is to manage the Sales division across the Construction, Shipping, Mining, Oil and Gas, Utilities and Defence industries with sound development and meticulous management of budgets taking full responsibility of the P&L with a total sales budget of $53 million.Notable Achievements• Managed revised budget and built it per Business Unit (BU) per Branch per State making each BU more accountable for their performance, allowing more efficient financial performance tracking.• Reviewed company structure and roles to identify areas for improvement and introduced systems and processes for increased efficiency and reduced costs across business operations, leading the business to become sustainably profitable.• Development and implementation of tailored, customer focussed proposals which saw rationalised a database of 14,000 low value customers to 4,000 high value customers. This increased efficiency and enabled $1 million in cost reduction and grew share of wallet. • Development and creation of sales pipeline from zero to $53 million.• Development and implementation of new sales strategy to identify customer categories based on spend and potential to match services to customer needs. Identified top 400 clients that represented approximately 70 per cent of business and appointed dedicated Account Managers to these clients to nurture sales growth and profit.

Bridgestone is a multinational auto and truck parts manufacturer founded in 1931 in Japan. As of 2020, the company is the second largest manufacturer of tyres in the world. In this role I was responsible for managing a diverse range of clients across trucking, mining and infrastructure, waste, fleet lease and government sectors. Notable Achievements• Successfully managed sales budgets and consistently over-achieved sales targets (up to $180 million). Included active management of the major accounts nationally through regular face-to-face contact, presentations and planning meetings.• Developed Bridgestone’s sales pipeline to the value of $100 million and managed the sales team to oversee the new process to successfully move new clients through the pipeline.• Oversaw the standardisation of tender documents and proposals to improve professionalism, accuracy of information and efficiency in the tender preparation process. • Successfully presented and won several major contracts with Australia’s largest transport operators, including Toll and K&S Group, to successfully grow the business by 10 per cent• Oversaw the introduction of the new Bridgestone Highway Guardian Award through the Australian Trucking Association (ATA) and presented the award to numerous winners over the past three years at major ATA events.

In this role, I was responsible for leading a newly appointed team to ensure successful budget management and franchisee recruitment in line with company KPIs.Responsibilities• Management of a team of five with newly appointed positions, clarifying roles and responsibilities and improving employee engagement and morale.• Management of a budget of $20 million.• Management of national Franchisee recruitment; including evaluation, on-boarding, training and monitoring.Notable Achievements • Developed and rolled out the Retail Company Operations manual and sales guide for company-owned and franchised retail stores to improve professionalism and consistency in service delivery and performance across stores.• Developed and rolled out a new National Auto Services program to all franchised retail stores to achieve increased sales, volume of customers and up-sell opportunities.• Developed industry best standards for retail training, with the program achieving market-leading status. Rolled out sales training (based on the McDonald’s model) which assisted franchisees to improve sales performance by providing customers with the best solution for their needs and identifying up-sell opportunities.• Coordinated an innovative financial solution (accreditation) package with ANZ Bank for potential franchisees to facilitate faster, more competitive and efficient access to finance.

In this role, I was responsible for managing the $60 million per annum National Fleet Lease for the Government and Mining sectors across Australia, ensuring all customer needs were attended to in line with company policy and KPIs.Responsibilities• Management of the National Fleet Lease for Government and Mining businesses in Australia (total turnover of $60 million per annum) with major clients including Lease Plan, ORIX, Custom Fleet, Fleet Partners, Rio Tinto and BHP.• Management and negotiation of major accounts across Australia and New Zealand, including client presentations, contract negotiations and relationship management. Notable Achievements • Mentored the Bridgestone Government Fleet Salespeople around Australia to help them better understand the Fleet business to maximise representation/market share and eventual profits.• Negotiated with the National Fleet Accounts to ensure increased profitability, satisfaction and improved relevance. Strategies included increasing product and service pricing and offering more realistic rebates. Results included an increase in profits of almost 10 per cent (in 2010) and growth of approximately 5 per cent over the following three years.• Achieved additional $5 million in revenue based on new business and increased revenue from existing clients.• Established effective succession planning and managed simpler transitions for all management positions (including National Fleet Sales Manager).

Open4inspection.com.au is an online real estate website and monthly glossy magazine developed for the South Australian market with national reach. I established the business and brought it into operation, partnering with major real estate agents to deliver a new, cutting edge experience for property buyers.Responsibilities• Establishment, development and marketing of an online real estate magazine for metropolitan Adelaide, a national real estate website and a weekly on-line magazine.• Design and development of the first real estate weekly on-line magazine portal, delivered to a database of XXX on a weekly basis.Notable Achievements• This portal transformed and modernised the industry, providing significant cost savings to previous methods of real estate advertising.• Developed an alliance with independent newspapers across Australia to re-badge their real estate sections to ‘open4inspection.com.au’. This achieved regular content, traffic and exposure to a wider audience as well as delivering increased revenue.• Delivered a viable and competitive alternative for the real estate and new homes market with high quality products and customer service.• Successfully sold online and print advertising packages to top-tier real estate and new homes market leaders.Additional Achievements• Managed a team of 14 direct reports to achieve ambitious sales targets by increasing average consumer spend by almost 50 per cent through retail promotions and suggestive selling training for team members. Oversaw management of large corporate accounts and developed solid retailer relationships with national retailers including Harvey Norman, Betta Electrical and The Good Guys.• Managed, mentored and developed a sales and customer call centre team of 11 people, formulated marketing plans and implemented pricing matrixes to achieve sales targets of $200 million per annum to meet set KPIs.