Lead strategic efforts in analyzing, designing, developing, and implementing technical solutions for large, cross-functional projects. Managed the prioritization, funding and execution of all phases of the corporate IT portfolio. Worked directly with senior management, business owners, finance and IT to define and deliver technical solutions. Executed IT Governance models, IT operational improvement and business process reengineering efforts. Responsible for defining management processes and procedures for project portfolio sequencing, risk/issue and change management activities■ Project Manager for the Enterprise Resource Planning (ERP) Assessment initiative. Led all efforts in analyzing and researching SaaS replacement options for legacy Human Capital Management (HCM), Core Financial (G/L, AP, AR) and Procurement systems. Managed project teams to determine scope, schedule and implementation plan to replace legacy systems. Led efforts to refine current business processes to conform to industry best practices■ Managed cloud readiness assessment for move to SaaS model. Areas of focus included Chart of Accounts restructure, HR organizational hierarchy, revenue recognition rules, identification of Key Performance Indicators, user role/responsibility alignment, RICE analysis and data migration strategy

Responsible and accountable for all aspects of the IT Value Modernization project. This effort supports the USPS ITBM office in their desire to identify and implement a modern, cloud based (SAAS), COTS solution to replace their existing custom legacy financial application suite. This project consists of the following phases: Project Initiation/Planning, COTS Solution selection and acquisition, solution implementation and integration with other USPS financial systems, deployment and training and retiring of existing application suite.Responsible for creating and maintaining the comprehensive integrated project management plan that includes strategy and detailed field activities. This plan includes the following individual plans: Project Scope & Schedule, Resource Management, Scope Management, Risk Management and Communications Management. Defined detailed implementation roadmap, project plans and schedules, product release schedules and executive level status reporting. Responsible for the interviewing, hiring and onboarding of 15 IT professionals including: Financial Functional Specialists, Quality Assurance Engineers, Systems Architect, Security Analyst, Core Developers and COTS Subject Matter Experts

Responsible for project efforts for the US Army Acquisition and Science and Technology domains. Developed custom applications supporting the Army in management of cooperative Science & Technology agreements, Government Contract management, Warfighter Outcome Traceability, Rapid Acquisition and Rapid Equipping Forces.■ Manage all aspects of projects, including requirements determination and decomposition, development activities, and testing and deployment. Created the project master schedule and risk mitigation plans, and worked directly with the customer to solve program and technical issues. All projects/systems were delivered to the Army on schedule.■ Defined and maintained the official Project Management Plan that contained the Scope/Requirements, Work Breakdown Structure, Risk Management Plan, Project Schedule, Quality Management, Resource Management, and Change Management.

Led IT development teams in the migration of legacy client/server applications to applications based on service oriented architecture (SOA). Utilized Oracle SOA architecture to transform complex application integration into an agile and reusable service-based system. Oversaw Tier II support and led troubleshooting, debugging and remediate testing efforts. ■ Managed a complex, multi-stage IT migration and transformation effort in support of Army Acquisition. Led a team of 20 analysts, developers and testers over a 6-month period; focusing on development of end user applications/forms using Application Development Framework (ADF) technology. Completed $850K project successfully, on time and under budget.■ Participated on strategy development teams providing direction for IT support of Army Acquisitions. Supported technical briefings and developed related materials. Generated strategic roadmaps and detailed architectural and design plans; coordinating documentation and integrating master schedules.■ Provided technical leadership for PM AcqBusiness’ system architecture, design, implementation and management of delivery teams to develop new capabilities, transform existing capabilities, integrate platform components, research new technologies and provide support to platform users.■ Created agile processes that governed the development team’s activities; including level of effort estimation, sprint scoping and sprint planning. Mentored junior team members and led IT (Oracle E-Business Suite/Applications Express) system development teams in configuration, development, production release and transition to customer service organization within US Army Acquisition domain.

Level 3 Manager for the Transportation and Security Administration (TSA) IT system that tracks airport security issues and processes potential security threats to the correct office/administrator. Executed project management responsibilities and led CRM System/Solution Architecture and system development. ■ Utilized Oracle Customer Service/Support modules to document, rank, and route issues depending on severity and risk potential. ■ Consulted on TSA initiative to validate legitimacy of domestic and international freight carriers transporting items into and out of the United States. Developed Oracle Customers Online application interface with Dun & Bradstreet to validate shipping companies, verify customer identification numbers, determine financial standing, and track fraudulent activity and business relationships. ■ Designed Oracle Knowledge Base to instruct/support internal TSA staff on how to handle specific issues and deliver internal policies and procedures. Knowledge Base is used to support employee efforts to route security issues, contact personnel, and answer Frequently Asked Questions (FAQs).

Led project team in the customization of Oracle Service Contracts module for internal/external sub contract processing. Customizations included both inter-company general ledger credit/debit posting and external payables processing. ■ Developed a custom reporting process that allocates and reports service costs incurred by client product/model. The extension allocated direct and indirect overhead costs and summarized them at the service task level; resulting in Discoverer reports displaying cost per click, and cost per call by model and model service activity.

PRINCIPAL CONSULTANT Functional lead for the implementation and design of Oracle Customer Relationship Management (CRM) systems: Software versions 10.7 to 11i (11.5.09). Consulted with Fortune 500 companies to develop E-Business solutions to integrate with ERP systems (Financial, Inventory, Service and Human Resource) to increase revenue growth, improve customer service effectiveness and maintain client retention.■ Member of Oracle Development roll out team for Business Flow Accelerator (BFA) product offering. Responsible for setup, testing and documentation of CRM related practices that are implemented into client environments for production purposes. Business Flows include Sales & Service Contract to Renewal, Call to Resolution, Click to Resolution and Field Engineer Dispatch to Repair.■ CRM lead for developing new client prospects. Developed scoping strategies and conducted sales demonstrations in conjunction with Oracle Sales. Responsible for the cultivation and management of sales leads/prospects into new Oracle accounts. Reviewed current business processes and consulted in areas of increasing Service efficiency utilizing Oracle CRM & ERP applications.

Led project team in the customization of Oracle Service Contracts module for internal/external sub contract processing. ■ Conducted stress, unit, parallel and production testing for both Business-to-Business and Business-to-Consumer clients. Authored Oracle AIM Application Setup Document Unit Test Scripts, MAP/GAP Requirements Analysis and Business Requirements Gathering Document. ■ Managed Oracle Development partner accounts to relay product enhancements, future functional requirements, and product bugs to internal Oracle Development Teams. Applied and tested product enhancements and fixes on client environments to ensure proper functionality.

Project Team Lead for the implementation and design of ADP HR & Payroll solutions. ■ Managed up to 10 direct reports in the implementation and conversion of client ADP HR/Payroll systems. Led analysis of HR & Payroll business practices and facilitated the integration of ADP solutions. Products included CSS HRizon, ADP Connection, and PC Payroll for Windows. ADP lead for multi-tasked implementations with ERP partners (Oracle, AG Consulting, Ceridian, PeopleSoft).