Geoffrey Guy Email & Phone Number

London, England, United Kingdom

London, United Kingdom

Supervise the processes for issuing seafarers documentation for persons employed/to be employed onboard Bahamian vessels;including the audit of equipment and operational processes.• Supervise the application and issuance for Seafarers Documents.• Manage in excess of 65 company accounts maintaining a close relationship with all clients including multiple cruise lines.• Play a major role in working with the head of IT and the system developers to design and improve our online… Show more Supervise the processes for issuing seafarers documentation for persons employed/to be employed onboard Bahamian vessels;including the audit of equipment and operational processes.• Supervise the application and issuance for Seafarers Documents.• Manage in excess of 65 company accounts maintaining a close relationship with all clients including multiple cruise lines.• Play a major role in working with the head of IT and the system developers to design and improve our online system (BORIS) including monitoring the effectiveness of the system, make recommendations for improvements, carry out User Acceptance Testing (UAT)• Maintain reports and records for Seafarers Documents, STCW course approvals and Recognised Governments.• Register all new companies onto BORIS and assign dedicated account managers. • Address any queries relating to Seafarers’ Applications.• Assist in the process relating to Minimum Safe Manning Document and STCW matters.• Provide support to the lead auditor when attending approved training providers• Monitor the effectiveness and efficiency of the designated equipment, operational procedures and guidelines.• Conduct regular training across all international offices on STCW matters, including use of the online system and updates training.• Update Information Bulletins and Tech Alerts relating to the department. Show less

London, United Kingdom

• Process applications for seafarers’ documents.• Address any queries relating to seafarers’ applications.• Verify validity and Authenticity of seafarer certificates via the IMO, maintain records of findings.• Review online system for submitting applications, make recommendations for improvements, carry out User Acceptance Testing.• Receive LRIT applications from clients, obtain Test Results from Approved Service Provider.• Issue LRIT Conformance Test Reports.• Issue… Show more • Process applications for seafarers’ documents.• Address any queries relating to seafarers’ applications.• Verify validity and Authenticity of seafarer certificates via the IMO, maintain records of findings.• Review online system for submitting applications, make recommendations for improvements, carry out User Acceptance Testing.• Receive LRIT applications from clients, obtain Test Results from Approved Service Provider.• Issue LRIT Conformance Test Reports.• Issue revised Vessel Radio Licenses.• Manage daily operation of LRIT, including problem solving with our Data Centre for non-polling vessels. Show less

London, United Kingdom

• Receive applications for the issuance of LRIT documents for vessels. Issue invoices and liaise with clients from application stage to receipt of documents by clients • Manage the daily operation of the LRIT of the entire fleet, including problem solving with Managers of non-polling vessels.• Issue documents to seafarers based upon applications received into the office. • Meeting and greeting clients and visitors, acting as first point of contact for clients, visitors and… Show more • Receive applications for the issuance of LRIT documents for vessels. Issue invoices and liaise with clients from application stage to receipt of documents by clients • Manage the daily operation of the LRIT of the entire fleet, including problem solving with Managers of non-polling vessels.• Issue documents to seafarers based upon applications received into the office. • Meeting and greeting clients and visitors, acting as first point of contact for clients, visitors and suppliers.• Provide switchboard operation services via answering and directing calls or taking messages.• Record all incoming mail into the computer system and then distribute accordingly.• Book and record all courier packages, negotiate service and rates with courier company.• Ensure there are adequate provisions in Reception for clients and visitors.• Ensure meeting rooms are always tidy and presentable.• Prepare storage boxes for collection.• Provide assistance to the Finance Department for filing and assist in ordering office supplies.• Maintain client Credit Accounts and produce Monthly Statements.• Do weekly deposits and record all cheque payments. Show less

Diploma In Crew Management, Maritime Studies, Pass With Merit

The diploma provides up to date and essential information to crew recruitment and placement agents as well as those working in the ship.

Llb Hons Degree, Law

Activities and Societies: Swimming

High School Diploma

Activities and Societies: Harriers team member, captain of the swimming team, member of the rowing team, Big Brothers, Dorm counsellor