Geoff Ramler Email & Phone Number

Seattle, Wa, Us

San Francisco, Ca, Us

San Francisco, Ca, Us

· Receiving, responding to, tracking, and directing technical support calls and e-mails from customers. · Managing support case details in case tracking system. · Prioritizing incoming cases in a high-volume, fast-paced environment. · Acting as support for the sales team, including study management and various marketing tasks. · Various tasks for QA support.

Seattle, Washington, Us

· Ordered, demonstrated, sold, and taught magic tricks in a fast-paced retail environment. · Maintained business systems, implemented upgrades, and trained staff in their use. · Developed and maintained the shop’s online store on the Shopify platform. · Received, packaged, and shipped online and phone-based orders.

Technologies: React, PostgreSQL, Cypress.ioA single page application for saving, editing, deleting, and viewing a user’s favorite quotes. · Created a single page app in React. · Used hooks to manage all states of the application. · Enabled users to post, view, update, and delete quotes via an API. · Wrote end to end tests with Cypress. · Implemented the ability to sort quotes New to Old, Old to New, Author A-Z, Author Z-A. · Devised a search feature for finding quotes. · Enabled the user to paginate the current list of quotes.

Technologies: Ubuntu, NGINX, Unicorn, Ruby on Rails, PostgreSQL, JavaScriptA micro-microposting platform that limits posts to 14 characters. https://grunt.social · Designed and implemented a user friendly GUI for mobile and desktop. · Implemented CRUD routes to add and delete posts, and follow/unfollow other users. · Created user registration and login system with hashed and salted passwords using Bcrypt. · Set up relational databases for user posts and user follows. · Utilized test driven development with Rails unit tests. · Deployed to a VPS running Ubuntu using the Unicorn server gem and NGINX as a reverse proxy. · Wrote end user help documentation for all functions of the app.

As Hotel Monaco Seattle's resident Magician, Geoff entertained guests with close-up magic every Wednesday and Friday night for the hotel's Wine Hour event.

Programs Director and Web Developer for quiet, a non-profit arts community dedicated to social change through meaningful expressions of intentional art. · Assisted the Executive Director in connecting with non-profit partner organizations in the Seattle area including the Northwest Men's Project, Eastside Domestic Violence Program, Real Change, and the Non-Profit Anti-Racism Coalition. · Ensured quiet's programs were executed to completion. · Designed quiet's (former) website, quietonline.org.