The Management Consulting team supports clients in developing and implementing strategies that drive and sustain business change including business process improvement, operational excellence, post merger integration, organisation design, business analysis and business project and programme management.

Led a team of highly experienced management consulting professionals based out of the Dublin office and supplemented by additional expertise from the BearingPoint international firm. The consulting team worked with clients across banking, insurance, telecommunications, retail, pharma, utilities and government. Held a key role on the firm wide BST Leadership Team with responsibility for development of solutions and strategies for clients across the firm.

Operations Director, with responsibility for developing and managing the implementation of the overall strategy for the company and the business operation on a day-to-day basis. The role had full P&L responsibility for the business and included responsibility for strategy, business operations, finance and budgeting, marketing and business development, IT, and general people strategy.

The role had responsibility for Process Improvement and Business Transformation, led a number of international projects in the Banking and Media industries.

Responsible for all provisioning and maintenance work for fixed line customers in eircom’s southern region. Managed a large team of 130+ engineers and technicians divided across 8 separate teams in the south of Ireland. The role had responsibility for the strategic direction of teams, production and workload management, budget planning and management, continuous improvement, performance management and people development.

This role involved management of the overall business release strategy for systems within eircom’s OSS and operational processes for the Access Network. The role entailed management of projects and project managers, with 9 direct reports (project managers) and teams beneath this. Management of business programmes including governance, communications and stakeholder management, programme implementation and post implementation benefits realisation, finance and budgeting and people… Show more This role involved management of the overall business release strategy for systems within eircom’s OSS and operational processes for the Access Network. The role entailed management of projects and project managers, with 9 direct reports (project managers) and teams beneath this. Management of business programmes including governance, communications and stakeholder management, programme implementation and post implementation benefits realisation, finance and budgeting and people management.Key role of Strategy & Integration Manager in the eircom Future Method of Operation Implementation Programme with specific responsibility for the design, development and implementation of a new organisation operating model. Show less