Geoffrey Gitaka Email & Phone Number

Kenya

Membley, Nairobi

143_brookview Fully Serviced 1/8 acre plots in a luxury master-planned gated community at Membley - Ruiru. Enjoy great amenities including nursery school ,Kid's playing ground, Swimming pool, Gym ,Basketball and Mini Golf court and jogging field.

Nairobi, Kenya

1. Developed and implemented a UNIX based command process combined with Ms Excel that made the mobile internet fault diagnosis process more efficient by more than 50%.2. Implemented optical fibre upgrade and optimization procedures in the core Telkom network during the 3G upgrade after extensive 4 week training by France Telekom engineers. 3. Conceived and implemented a simple problem-descriptive reporting structure to be used by clients that reduced the time from reporting to solution after days of directly corresponding with and understanding clients to solve their network connection issues. 4. Recommended and effected the reduction of the necessary action points to be followed on the fault searching and escalation process for the sole reason that some were redundant effectively reducing the process and time taken to document and generate the analysis report.

1. Radio survey and monitoring the functionality of the CDMA network2. Escalation of faults and maintaining records of the same3. Installation, wireless configuration and maintenance of Mikrotik Wireless Access points (MWAP) and CISCO routers 4. Generate weekly reports on Key Performance Indicators of the IN, Switch, SMSC and PDSN based on capacity and usage, voice and internet data traffic and generated revenue.5. Maintenance of the IN charging matrix and implementation of new tariff charges6. Customer service support for network connectivity issues

Msc. Mathematical Trading And Finance, Finance And Financial Management Services, Merit

Bsc. (Hons) Electrical And Electronic Engineering, Telecommunications