Highly skilled Executive ICT Officer with a proven track record of success in leading network and infrastructure operations in dynamic environments. Experienced in spearheading projects, ensuring SLA compliance, and managing vendor relationships. Proficient in project management, change advisory board processes, and technical expertise in LAN, VOIP, and wireless installations. Adept at representing departments in crucial meetings and aligning IT initiatives with organizational goals. Ready to leverage my diverse background and expertise to drive innovation and excellence in an IT leadership role.
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Information Technology ExecutiveKartasi Industries Ltd Sep 2023 - Aug 2024Nairobi, Kenyaπ Successfully implemented a comprehensive network upgrade, enhancing overall system efficiency and reducing downtime by 30%, resulting in improved organizational productivity.β’ π Spearheaded the successful integration of advanced cybersecurity measures, leading to a 50% reduction in security incidents and ensuring the confidentiality and integrity of sensitive data.β’ πΌ Implemented a strategic IT infrastructure plan, resulting in a 20% cost reduction through efficient resource allocation and technology optimization without compromising performance.β’ βοΈ Led a team in the successful migration of critical business applications to a cloud-based environment, improving accessibility and scalability while reducing operational costs by 15%.β’ π€ Established and maintained strategic partnerships with key technology vendors, negotiating favorable contracts that resulted in a 10% reduction in overall ICT expenses while ensuring access to cutting-edge technologies. -
Head Of Information Communication TechnologyKartasi Brand Apr 2022 - Aug 2023Nairobi, Kenyaπ Spearheaded the implementation of a streamlined communication system, reducing response times by 40% and enhancing interdepartmental collaboration.π Successfully executed a robust cybersecurity strategy, resulting in zero data breaches and ensuring the safety of sensitive information.π‘ Pioneered the adoption of innovative technology solutions, increasing operational efficiency by 25% and positioning the company as a leader in digital transformation.πΌ Orchestrated cost-saving initiatives through vendor negotiations and optimized resource allocation, resulting in a 15% reduction in ICT expenses while maintaining service quality.
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Senior Network EngineerJeffran Solutions Ltd Mar 2021 - Jun 2021Nairobi, Kenyaπ Engineered and deployed a scalable network infrastructure, reducing latency by 20% and improving overall network reliability.π Implemented advanced security protocols, leading to a 30% decrease in security incidents and ensuring the protection of critical data assets.π Optimized network performance through thorough analysis and troubleshooting, resulting in a 25% increase in data transfer speeds and operational efficiency.π» Led the successful integration of new technologies and protocols, enhancing system capabilities and future-proofing the network infrastructure for evolving business needs. -
Team Lead End User Support And InfrastructureKenya Airways Jan 2019 - Mar 2021π Successfully enhanced the efficiency of first-line support services for internal customers in Nairobi and Mombasa, resulting in a 20% reduction in response times and an overall improvement in customer satisfaction.π Demonstrated exemplary project management skills by leading and delivering critical projects within JKIA and Kisumu, ensuring timely completion, adherence to quality standards, and seamless integration with existing systems.π Streamlined the Change Advisory Board processes for the supported areas (JKIA and Kisumu Airport), contributing to a 15% reduction in change implementation errors and minimizing disruptions to operational activities.π Proactively maintained a high level of service quality by consistently meeting Service Level Agreements (SLA), ensuring that the ICT infrastructure at JKIA and Kisumu operates at optimal levels and meets the organization's performance standards. -
Support Team LeadCarrier Direction Ltd. Jan 2017 - Dec 2018π Streamlining Support Operations for Enhanced Efficiency: Led a dedicated team of Support Engineers in Nairobi and Mombasa, successfully optimizing first-line support for internal customers. Implemented efficient workflows and communication channels, resulting in a significant reduction in issue resolution times and improved overall customer satisfaction.π Successful Project Management and Expansion: Took the lead in projects within key locations such as JKIA, Kisumu, and Mombasa, demonstrating exceptional project management skills. Ensured timely delivery and seamless implementation, contributing to the organization's growth and operational excellence. Additionally, played a pivotal role in setting up new offices and deploying essential machinery, facilitating the expansion and smooth functioning of the business.
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Network EngineerBusiness Connexion (Bcx) Jan 2017 - Jul 2018Kenyaπ Implemented a robust network infrastructure upgrade, enhancing data transfer speeds by 40% and reducing latency across multiple sites.π Led the successful deployment of advanced security measures, resulting in a 50% decrease in network breaches and ensuring the integrity of sensitive data.π Streamlined network configuration processes, reducing setup time by 30% and improving overall operational efficiency.πΌ Collaborated with cross-functional teams to design and implement scalable network solutions, supporting business growth initiatives and ensuring seamless connectivity for users across various locations.
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Team LeaderBcx Kenya Jan 2017 - Jul 2018Jomo Kenyatta International Airport
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Assistant Team Lead SupportNext Technologist Ltd Jul 2012 - Dec 2016
Geoffrey Onyango Education Details
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Second Class Upper -
Engineering
Frequently Asked Questions about Geoffrey Onyango
What is Geoffrey Onyango's role at the current company?
Geoffrey Onyango's current role is Experienced Executive ICT Officer | IT Leader | Project Management Expert | Currently pursuing CCNA Certification |Senior Information Technology Officer-Jeffran Solutions Ltd.
What schools did Geoffrey Onyango attend?
Geoffrey Onyango attended University Of Nairobi, The Technical University Of Kenya.
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Geoffrey Onyango
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