Geoff Coon Email and Phone Number
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SucceedSmart is disrupting hiring, talent acquisition, and executive search through the use of AI-powered solutions, putting companies in a position to truly embrace DEI as a core focus in hiring efforts.A BIT MORE ABOUT ME...I am an established leader with 15+ years in the HR Tech and human capital services space, focused on customer success, operations, strategy, executive relationship management, and most recently DEI. Over the past decade, I have worked with executives ranging from Senior Managers to C-level talent and Boards of Directors at Fortune 500 corporations.Throughout my career I have served as a thought leader within the executive career services industry, and have been quoted in numerous publications nationwide.*************************************************WHAT AM I DOING NOW?In 2021, I joined SucceedSmart to be a part of something big. We are truly revolutionizing an entire industry, and our solution is first-to-market. As Director of Customer Success & Operations, I own all aspects of customer success, including the end-to-end recruiting lifecycle, customer operations, relationship management, and candidate experience. I report directly to our CEO and help steer company strategy and planning efforts which impact all business units company-wide. Outside of work, I also have a passion for another type of coaching. For the past 14 years, I've served as a lacrosse coach at multiple high schools, have helped numerous student athletes receive scholarships to play in college, and have even won a few state championships along the way.*************************************************CERTIFICATIONS AND AFFILIATIONS✦ Member, Career Directors International✦ Member, Professional Association of Resume Writers & Career Coaches✦ Former Member, Forbes Coaches Council✦ Master's Degree in New Media, User Experience, and Interaction Design✦ Certified Professional Resume Writer (CPRW)*************************************************I’m always open to expanding my network and connecting with other top professionals. Please add me as a connection and contact me at: ➞ EMAIL: geoff.coon@gmail.com
Wolford & Bullen
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Managing Partner ✦ Executive Recruiting, Outplacement, And Human Capital ManagementWolford & BullenChicago, Il, Us -
Director, Customer Success And OperationsSucceedsmart 2021 - PresentLos Altos, Ca, UsIn 2021, I joined SucceedSmart to be a part of something big. We are truly revolutionizing an entire industry, and our solution is first-to-market. As Director of Customer Success and Operations, I report directly to the CEO and play a critical role in shaping decision-making in all areas of the business.I lead a team of 10 direct reports in the US, with dotted line responsibility for the 5-member India Operations team. Additionally, I oversee operations for the company, including end-to-end service delivery and recruiting operations, while also working with product and engineering teams to shape product features and roadmaps. -
Owner And Head Of Operations ✦ Executive Relationship Management, Strategy, And DeliveryRp Career 2008 - 2021Chicago, Il, UsFounded and built a consulting company from the ground up, operating in the executive placement, recruiting partnerships, outplacement, and executive career marketing space. Ran the company as a “side business” for 10 years, until making the decision to operate as full-time employment beginning in 2018 for the next four years.- From an operations standpoint, oversaw all aspects of the day-to-day business, including customer success, strategy and planning, P&L management, sales, business development, partnerships, and service delivery.- Closed and secured contracts with customers across both B2B and B2C verticals, including with a multi-billion dollar consumer retailer. - Established an executive relationship management platform, including all CRM systems, sales reporting, candidate management systems, and referral revenue pipelines.- Balanced the company’s revenue stream by creating a funnel for direct-to-consumer marketing, including cold lead generation outreach, strategic partnerships, and B2B referrals. - Won a partnership with a major education institution as its exclusive provider of career services for its Executive MBA program, resulting in a 6-figure revenue stream. - Led a team of 3 direct reports comprising both part-time contractors and one full-time resource across marketing, lead generation, and service delivery. -
Member | Subject Matter Expert And ContributorForbes Coaches Council 2016 - 2020Boston, Ma, UsProvided subject matter expertise and content for the Forbes brand, and was quoted on Forbes.com on multiple occasions. The Forbes Coaches Council is invite-only organization sponsored by Forbes that accepts just 10% of applicants. -
Lead, Resume Services | Managed Service Delivery With 20+ Direct ReportsRandstad Enterprise 2012 - 2018Amsterdam, NlRiseSmart was a leading provider of career transition services that strengthened employer brands, improved retention, and reengaged talent, and was acquired by Randstad in 2016 for $100M. - Hired as the company’s 34th employee and played a major role in scaling the services delivery organization, including headcount, processes, and systems. RiseSmart, an HR Tech startup, disrupted the outplacement industry and was acquired by multi-billion dollar staffing company Randstad for $100M in 2016. - Built a culture of accountability, coaching, and continuous development by instituting the first formalized 1:1 coaching sessions in the company’s history. - Drove a major project to identify, recruit, onboard, and train 80+ new hires to the service delivery team in less than 60 days, meeting a critical spike in customer need. - Played a major role in the company’s efforts to expand globally, including reviewing, developing, and launching localization strategies for English speaking markets, namely the UK and Australia. - Partnered with the SVP of Operations and CFO to define what operations looked like at $100M in revenue, an exercise which was critical for expanding beyond its current $20M revenue pipeline. -
Director, Corporate StrategySc&C 2009 - 2013Worked alongside the CEO and leadership team for the Executive Placement, Outplacement, and Executive Search firm, supporting the company through a blend of operations, financial modeling, and project management. - Owned a multi-million dollar P&L; played a leading role in saving the company from insolvency during the Great Recession by recommending substantial cost savings measures across each area of the business.- Expanded the revenue pipeline by developing a new product offering at a lower price point, opening the door to a new sales demographic.
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Managing Editor | Creative DirectorMysportsarena.Com 2009 - 2012Oversaw all aspects of content and editorial direction for the site, including assigning content schedules, editing site content, overseeing an Associate Editor and 15 freelance writers and interns, increasing overall site traffic and creating exciting copy ideas to attract and retain readership.- Assigned, edited and published 75+ articles per week.- Improved the site's Alexa analytics ranking from 10,650,000+ to < 680,000 in six months- Leveraged a deep understanding of UX / UI design to optimize site layout and engagement- Built the user base from the ground up, growing traffic from zero to 10,000+ unique views per month
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Staff WriterRivals.Com 2006 - 2007Us
Geoff Coon Skills
Geoff Coon Education Details
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Depaul UniversityMaster Of Arts - Ma -
University Of ArizonaBachelor Of Arts - Ba
Frequently Asked Questions about Geoff Coon
What company does Geoff Coon work for?
Geoff Coon works for Wolford & Bullen
What is Geoff Coon's role at the current company?
Geoff Coon's current role is Managing Partner ✦ Executive Recruiting, Outplacement, and Human Capital Management.
What is Geoff Coon's email address?
Geoff Coon's email address is ge****@****ail.com
What is Geoff Coon's direct phone number?
Geoff Coon's direct phone number is (972) 573*****
What schools did Geoff Coon attend?
Geoff Coon attended Depaul University, University Of Arizona.
What skills is Geoff Coon known for?
Geoff Coon has skills like Resume Writing, Social Media, Leadership, New Media, Management, Editing, $100k+ Executive Search, Linkedin Optimization, Expert Resume Writer, Executive Career Search, Job Search Strategies, Delivering Client Value.
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