Vice President, Manager
Current★ Play a key leadership role in driving the optimization of the operational support model, CRM, staff development, automation initiatives, risk mitigation, business control environment, and project management efforts.★ Provide strategic leadership, direction, and management for the departments supporting the middle office and bank office services. ★ Spearhead the execution of key performance and risk indicator (KPI and KRI) metrics across the division to monitor and improve performance.★ Lead automation and technological advancements on proprietary applications in addition to implementing vendor solutions across business units.