Geoffrey Kemp Email and Phone Number

Provide leadership through short and long term planning initiatives and budgeting, collaboration in developing policies and procedures, and being member centric through transparency and communication to ensure the well-being of the community.

Provide consulting services and project management for IT design and dedicated facilities from inception to close-out. Perform facility build-outs and relocations, software and cloud migrations, and WAN infrastructure upgrades. Deliver IT-related functions including network, telecom, desktops, and relocation programming. Coordinate stakeholders, architects, engineers, internal SMEs and clients, and external vendors.KEY COMPETENCIES: PROJECT MANAGEMENT, PLANNING, CROSS-FUNCTIONAL LEADERSHIP, TEAMWORK Reduced annual costs $400K and relocated 900+ servers to new datacenter ● Delivered project under budget and two months ahead of schedule● Identified scope of issues and took ownership to deliver cost-effective solution● Streamlined team operations and leveraged personnel skill setsKEY COMPETENCIES: ARCHITECTURE AND INFRASTRUCTURE, TECHNICAL KNOWLEDGE, RESPONSIBILITY, COMMUNICATIONSpearheaded multiple office site and complex technology consolidations● Recognized project constraints and prepared and delivered proposals to CIO● Integrated and delivered approved functional and technical requirements● Improved technology efficiency within budget and cost-reduction objectivesKEY COMPETENCIES: CLIENT NEEDS, RELATIONSHIP BUILDING, TRAINING, LEADERSHIP, BUSINESS ACUMEN, STRATEGIC SOLUTIONSEngineered integrated technology solution for $2T asset management startup● Aligned multiple disciplines and unified teams from IT and business center ● Engineered desktop and applications, servers, email, telecom, and network equipment and configuration● Guided and trained staff, and provided operational leadership

Manage all aspects of the technical infrastructure for IT, Audio/Video, and Security Systems integration in large-scale capital and non-capital projects across Peloton's various Offices, Retail, Field Operations, and Studio sites while offering expertise in maintaining the facilities and telecommunications strategy for the sites.

Directed configuration, management, inventorying, and patching of 5K+ Windows systems utilizing Dell KACE 1000. Oversaw software and security updates and implemented DR design and plan. Structured corporate image management across all systems deploying workstations and laptops using Dell KACE 2000. Designed, tested, and implemented scripts to upgrade, remove, and install software applications, and ensure top-level functionality, licensing, and cost management. KEY COMPETENCIES: APPLICATIONS, SCRIPTING, TEAM MANAGEMENT, CUSTOMER RELATIONSHIPS, REPORTINGDesigned self-service application install portal and automated desktop imaging● Reduced workload on technical support teams and improved issue resolution time● Selected and deployed KACE (replaced SCCM) to meet organizational requirements and objectives● Customized weekly status reports for all systems, software, and applicationsKEY COMPETENCIES: SECURITY, TESTING, ROI, BUDGETS, SUPERVISION, Introduced and delivered system-wide data encryption for laptops, and replaced ineffective application● Solicited and received management approval to adopt new encryption product● Tested, developed, and deployed to 2000 laptops in less than 30 days● Strengthened relationships with external advisors and vendorsKEY COMPETENCIES: COACHING, EVALUATION, ACCOUNTABILITY, TRAINING, MENTORINGHired, trained, and oversaw team members to optimize workflow and increase productivity● Aligned personnel, content, and training to meet project timelines ● Strengthened training, guidance, and evaluation of employees to deliver projects and protect systems● Led interview panels and delivered hire recommendations

Led team of 25 helpdesk technicians for 33 locations supporting IT functions with 3K+ monthly incidents. Developed, monitored, and maintained desktop refresh budget, and managed selection, testing, and configuration of hardware.KEY COMPETENCIES: CROSS-FUNCTIONAL COORDINATION, COST REDUCTION, VENDOR MANAGEMENT, PRESENTATIONRealized $500K annually savings and consolidated multiple team budgets for standards, research, and presentation● Led and supported planned project implementations and rollouts● Standardized equipment to simplify maintenance● Researched and developed RFP’s for computer and printer hardware purchasesKEY COMPETENCIES: SOFTWARE SYSTEMS, EVALUATION, RISK REDUCTION, COMMUNICATION, CUSTOMER SERVICEAnalyzed performance of Help Desk activities to improve quality and efficiency● Organized shift operations and the teams to provide immediate first level computer support● Collaborated with system administrators to improve quality metrics● Drove resolutions to assigned escalated issues and improved quality assurance

• Company grew from 10 to 18 markets, and from 40 to 70 stations in three years – led all technology due diligence, upgrades, and integrations including servers, desktops, networks, telecom, security, application and financials integrations• Led integration teams after acquisition by Univision

Led staff of 15 across 5 sites in supporting 2.4K+ nodes (servers, networks, desktops, and printers). Developed and led IT projects in line with corporate standards and enterprise goals. Coordinated application rollout and backup of all supported systems. Designed, maintained, and upgraded LAN/WAN equipment for 3 locations. Leveraged Ethernet and token-ring topologies in support of TCP/IP, IPX, NetBios, and SNA communications. Served on integration team during acquisition by Bank One.

Coordinated the specification, configuration, and installation of network equipment for corporate backbone environment and local offices. Troubleshot and maintained network, using tools such as Sniffers, HP OpenView, and Spectrum. Overall reduced network down time by over 75%.

Used AutoCAD to illustrate 3000 page maintenance manuals for mail sorting equipment used by the USPS. Maintained computer systems in the ILS department including document management, illustrator, writers, and management systems. Wrote autolisp scripts to automate processes.

Worked with several major retailors designing free standing and mall finish outs in most US states.http://pdmsdesign.com/