Geoffrey Middleton Email & Phone Number

Support Developer and QA Teams. Focus heavily on helping translate business requirements into test plans, implementing and improving quality best practices. Responsible for supporting the continual process, product improvement and ensure product and process integrity leading to customer satisfaction and overall product success.- Interface frequently with the manager to understand product and business goals- Develop, extend, execute, and analyze regression, functional, and… Show more Support Developer and QA Teams. Focus heavily on helping translate business requirements into test plans, implementing and improving quality best practices. Responsible for supporting the continual process, product improvement and ensure product and process integrity leading to customer satisfaction and overall product success.- Interface frequently with the manager to understand product and business goals- Develop, extend, execute, and analyze regression, functional, and performance test plans and automation for our storage/cloud product - Identify, setup, test, and troubleshoot permutations of software, hardware, and network configurations- Develop and extend scripts, programs, and other tools to implement test automation.- Participate in code and design reviews- Work with cross-functional teams including engineering, PM’s, support and senior management- Assist in the identification and design of automated processes to increase testing efficiency and reliability Show less

Design and implement test plans and test cases for sports clubs registration products and API integration. Perform functional, acceptance, and regression testing as well as bug tracking and documentation for sports clubs registration platform. Participate in weekly product design reviews to provide input on functional requirements, product designs, schedules, and potential problems.

Design and implement test plans and test cases for sports clubs registration products and API integration. Perform functional, acceptance, and regression testing as well as bug tracking and documentation for sports clubs registration platform. Participate in weekly product design reviews to provide input on functional requirements, product designs, schedules, and potential problems.

Greater Atlanta Area

Supporting the Child Support Enforcement Case Management System. The system’s platforms include web, mobile, and mainframe solutions. Responsible for interfacing with the business unit to elicit requirements, lead JAD sessions, prepare and execute test plans, and create system requirements documents. Supporting and managing multiple concurrent support and enhancement projects, from simple to complex. Also supporting production by data and system analysis of web and mainframe processes.

Greater Atlanta Area

Role as BSA for a software platform that manages defined benefit and health & welfare benefit plans, as well as billing and receivables for employers. The system integrates with outside vendors and links an employer’s Benefits, HR, Accounting and Payroll departments. The role requires an understanding of the current and future landscape of Healthcare and H&W Benefits in the US and Canada, understanding the client’s needs and wants, and the ability to elicit and communicate those requirements… Show more Role as BSA for a software platform that manages defined benefit and health & welfare benefit plans, as well as billing and receivables for employers. The system integrates with outside vendors and links an employer’s Benefits, HR, Accounting and Payroll departments. The role requires an understanding of the current and future landscape of Healthcare and H&W Benefits in the US and Canada, understanding the client’s needs and wants, and the ability to elicit and communicate those requirements well in an Agile/Scrum work environment.• Writes clear and precise requirements documentation that can be used as the basis of system design Works with Application Developers and Software Engineers to explain requirements and understand system constraints. Works closely with Quality Assurance on all changes• Elicits requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, task and workflow analysis• Critically evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to general understanding, and distinguish user requests from the underlying true needs• Acts as a resource for questions regarding product functionalityRole as QA includes:Develop testing processes and approaches. Assist in designing and ensuring overall integrity of the testing strategy. Design, develop and implement test plans, scripts and tools using the detailed business requirements document provided by the business analysts. Work with business and technology stakeholders to identify the appropriate data for testing, and prepare that data for the test cases. Assist application developers and technical support staff in identifying and resolving problems. Document test procedures and findings. Reconcile test results from different tests and different groups. Show less

Lead technical analyst in developing, delivering, and enhancing Virginia DOT’s interface between their construction system and PeopleSoft financial management software. This ORACLE based interface, built with the object-oriented development tool PowerBuilder, was created to identify and process contractor payments to ensure differentiation between federal and third party billing. Program supports biweekly runs of 100+ contract vouchers of 1000+ pay items.Saved client $8,000-$10,000 per… Show more Lead technical analyst in developing, delivering, and enhancing Virginia DOT’s interface between their construction system and PeopleSoft financial management software. This ORACLE based interface, built with the object-oriented development tool PowerBuilder, was created to identify and process contractor payments to ensure differentiation between federal and third party billing. Program supports biweekly runs of 100+ contract vouchers of 1000+ pay items.Saved client $8,000-$10,000 per month by training client's systems team to properly maintain software in-house, including producing user-friendly software documentation. Show less

Key contributor to a complex software application licensed by 23 state DOTs for their road and bridge construction management system, created to automate the administration of transportation construction projects, including the daily tracking of projects, testing of construction materials, civil rights compliance, and contractor payments. Benefits of implementing application include: incorporates “best practices” of participating transportation agencies; multiple states acquire a… Show more Key contributor to a complex software application licensed by 23 state DOTs for their road and bridge construction management system, created to automate the administration of transportation construction projects, including the daily tracking of projects, testing of construction materials, civil rights compliance, and contractor payments. Benefits of implementing application include: incorporates “best practices” of participating transportation agencies; multiple states acquire a comprehensive system at a fraction of the development cost; provides an integrated “cradle to grave” solution for construction design and administration life-cycle; promotes agency standardization and greater accountability; eliminates many manual processes and activities; streamline auditing – electronic records.• Performed requirements gathering, process and data modeling, analysis, design, development, and robust testing of online screens and batch reports. These tasks were an integral part of initial development, maintenance, and enhancement of many subsystems. • Executed client business process transitions and data conversions, and provided excellent support of software implementation and installation.• Lead technical/business analyst in developing several customized materials management initiatives that substantially reduced the amount of time to process materials testing needs. As part of the software implementation team, my ability to effectively and efficiently communicate technical requirements and provide solutions to a complex gap analysis problem proved to be an important key to the success of these initiatives.• Developed the application for a client/server platform using PowerBuilder, ORACLE, SYBASE, and DB2. Built additional plug-ins using C++. This enterprise application capable of supporting very large departments. This accomplished using a database comprising 300+ tables and a Windows program of 300+ screens, built from 3000+ objects. Show less

Honorably discharged