Geoffrey Miller Email and Phone Number

Led a team of engineers to drive network wide improvements in non-sortable and specialty eCommerce networks. Providing data analytical support to drive process improvements and address customer’s needs. Partnering with key stakeholders to enable world-class designs for future fulfillment centers leveraging intelligent automation to be come people-led and tech-empowered.

Provided lead engineering support for mergers and acquisitions such as process improvement initiatives and new facility design utilizing modern automation. Aligned and executed short-term and long-term strategies, and conducted supply chain reviews of new mergers and acquisitions. Worked closely with current subsidiaries to identify and implement process improvement initiatives.

Spearheaded engineered standards for all distribution centers in Northeast region. Partnered with operations and used data analytics to develop robust tools to enable standard accuracy, process improvements, and site engagement. Implemented engineered standards and labor utilization across regional supply chain network. Simplified regional and grocery operational processes and designed future state using process mapping and waste identification. Aided and drove receiving simplification peak initiatives that enabled simplified receiving processes and reduced complexities of inbound trailers.

Enabled capacity in general merchandise, reverse logistics, apparel, and transportation supply chain networks by process improvements, facility retrofits, and use of new technology. Aided and drove initiatives in Walmart’s apparel supply chain network that aligned with short- and long-term strategy. Drove engineering initiatives in reverse logistics supply chain network that aligned with short- and long-term strategy. Chaired initiatives in transportation network that aligned with short- and long-term strategy and enabled reduction of bottlenecks with transportation scheduling and dispatching.

• Conducted analysis of Guest Satisfaction data to provide insight to senior executives charged with approving appropriate levels of entertainment at all U.S. based theme parks• Performed statistical analysis on Guest survey data to determine correlation between the quantity of Guest experiences and higher Guest experience ratings• Carried out analysis and problem solving to verify lack of clarity between the survey questions and the Guests• Analyzed entertainment performer schedules to determine a metric value that represents their efficiency• Recommended and presented tactics that will result in more efficient performer schedules• Developed a detailed guide to provide efficient comprehension of the entertainment metric database• Performed time studies to aid Industrial Engineering and other entertainment metric project data

• Responsible for 19% of Water Park labor demand hours and all of Mini-Golf labor demand hours• Developed accurate weekly and monthly labor demand forecasts for Water Park and Mini-Golf Park Operations for schedule, headcount, and financial planning purposes• Created and sustained strong partnering relationships with clients including Finance, Industrial Engineering, and Workforce Management• Organized and led successful meetings with clients• Performed time studies and statistical analysis on labor to determine if Guest Service standards were achieved• Conducted analysis focused on operational planning support, labor demand and forecasting, and productivity/process improvements• Developed a metric process that defined the difference in theoretical labor to the actual scheduled labor for all lines of businesses• Partnered with all levels of employees and management in order to achieve project goals

• Partnered with shop floor operators to gain understanding of non valued added activities and promote process improvements• Gained exposure to final assembly manufacturing processes and procedures• Established knowledge of Lean Manufacturing and SAP Operating System• Used critical thinking skills to optimize the installation process of the Nose Avionics increasing installation efficiency by over 20%• Proposed and implemented standards for manufacturing parts and installation across multiple production models to achieve a projected savings of $150K annually