Helping millions love their work by reimagining the way business applications are developed, designed, and deployed—creating the kind of business applications that we'd love to use.Support the capabilities included within Infor’s Workforce Management applications for the healthcare industry. Primarily responsible for supporting the sales account strategy and interacting with prospective customers through a variety of sales cycle activities, including: Request for Proposal processes, discovery sessions, executive overviews, scripted and non-scripted solution demonstrations, software labs, follow-up discussions and post-demonstration surveys. You may also be asked to participate in value engineering engagements, trade shows, Inforum (Infor’s annual users conference), and other customer-facing activities.Work alongside colleagues from Sales Management, the Human Capital Management and Workforce Management sales team, Product Marketing, the Industry Business Unit, Alliances, and Value Engineering, as well as, with non-Infor consulting partners.Designed For Progress Incorporates Two Powerful Concepts• Design, which represents Infor’s commitment to designing with purpose and intent so our work reflects the changing behaviors and expectations of our users and how they view the world. Our goal is to empower both individual employees and organizations by putting users first, building beauty into everything we do, and redefining expectations for the way software looks, feels, and functions. • Progress, which Infor defines as partnering with customers to drive significant positive change. We are proud of the role we play in helping organizations move forward with their own visions of progress, whether that means small steps that make every day a little easier or giant leaps that impact mankind.

➤ Leading all of the configuration of Infor's Workforce Management product, as well as participating in agile projects for strategic and operational configuration scope planning and delivery.➤ Acting as the Configuration and Migration Interface SME with Infor Configuration Consultants, IT PeopleSoft Development, VZ Time Development, Migration Teams, FSG Project Leads, Release Management, and other Finance Transformation offices.➤ Gathering requirements from the field, assessing the level of effort, and estimating a completion date, as well as enforcing governance for requirements gathering, testing, regression testing and alignment of the development and testing Infor instances.➤ Solving complex problems and developing customer specific solutions, taking into account multiple internal and external stakeholder groups in order to make effective strategic recommendations based on analysis and knowledge of system capabilities.➤ Handling both production defects and new acquisitions, while recommending and achieving streamline configurations and applications for the most efficient, effective configuration solution for defects.➤ Developing and maintaining configuration management processes and tools necessary for planning, scope, status, governance, compliance, configuration standards, training of others in Configuration Management tools, and verification of production releases.➤ Focusing comprehensively on plan, build, deliver, run, and status tracking of assigned systems, including end-to-end development, system changes, deployment, and impact, as well as using Infor's migration tool to move all changes to a test environment and ultimately into production.➤ Creating and maintaining document libraries containing the CBAs from the company's 80 plus unions, and creating and maintaining a data library to house custom rule requirements, while supporting the current 250,000+ employees in the company's database.

➤ Supported, communicated, executed, and sustained strategic initiatives, while aligning the key functions of strategy planning, business development, process improvement, and information technology.➤ Provided Subject Matter Expertise for new and enhanced services and solutions, placing a focus on business-to-business relationships, resulting in being awarded a contract with Kronos Incorporated to be an implementation partner for their Workforce Ready implementations.➤ Executed on strategic initiatives and innovation in the healthcare provider industry while supporting rapid and effective decision making to drive organizational change.➤ Ran the day-to-day operations including resource planning, invoicing, billing, and project selection, as well as hired the implementation team of 4 for the new Workforce Ready partnership with Kronos.

➤ Evaluated and developed strategy for deals based on need, competitors, budget, and other key factors, as well as identified CBIs and pain points, developing a demo strategy to address the prospect's specific needs.➤ Developed and evaluated value-based customer facing product demonstrations and presentations aligned with the overall deal strategy, placing a focus on value.➤ Led a team of 15 Presales Professionals who provided support to the Enterprise Sales Team, while also continually developing the skill set of the individual Presales Consultants to align with the needs of sales.➤ Aligned the overall strategy for the Presales Team with the goals of the Vertical Market Sales VP and overall corporate strategy, as well as partnering with the Sales team to develop cloud-based solutions.

➤ Created the first ever all-remote Presales team at the company, resulting in travel savings of more than a $1MM per year, while driving an increase in revenue of 25% per year in the first year in the SMB space.➤ Coordinated new Presales Rep training in the field around topics such as product training, industry training, and ROI/value training, as well as conducting on-site observations of each subordinate consultant for skill evaluation, implementing improvement plans as needed.➤ Researched the market in order to proactively target new skills sets, training requirements, and tools needed by subordinates, while continuously developing the skill sets of the Presales team to align with the goals of the North American Sales VP.➤ Provided Presales support across all Field Vertical Markets and Inside Sales teams, including evaluating vendors and purchasing tools designed to make both teams more productive and efficient.➤ Managed the Proposal Service team who provided Proposal Management support to the entire North American Sales Teams.➤ Regularly met with Sales management to investigate close ratio and how presales assistance could be enhanced for ratio improvement, while ensuring frequent 2-way interaction with industry marketing.