- Spearheaded the design, architecture, building, and implementation of a cutting-edge platform solution that effectively replaced and enhanced a legacy Windows thick client system, utilizing AWS cloud infrastructure.- Orchestrated the development of asynchronous Tornado web server services, functioning as middleware that facilitated two-way communication between onsite hardware and the backend infrastructure, collecting telemetry data and enabling remote commands through RPC.- Configured and maintained key AWS services (EC2, Lambda, DynamoDB, S3, Kinesis) to power the entire platform solution.- Leveraged industry-leading tools such as DynamoDB, RabbitMQ, and Django framework to build and deliver a high-performance backend capable of persisting real-time streamed telemetry data seamlessly.- Pioneered a WebSocket server solution that delivered new features that successfully closed crucial business needs for live alerting, crucial to customers.- Designed and implemented scalable Django RESTful APIs utilizing Django REST Framework, providing applications with seamless backend connectivity.- Built an authenticated and secure multi-tenant system

- Worked on providing the requirements for the project startup, such as programming languages, frameworks and databases to be used- Used Scrapy Framework to scrape data from a network of websites - Setup Google Cloud infrastructure to support scaling of inter-connected servers and services- Developed Machine Learning classifiers using sci-kit learn, one of which classified data based on category derived from scraped labeled data- Used Stanford CoreNLP to perform Natural Language Processing tasks on scraped data to be used in machine learning tasks- Build an in-house version of Amazon’s Mechanical Turk service using Django and AngularJS to provide a platform for human intelligence to annotate data that will be used for labeled machine learning tasks - Built several dashboards using D3 to measure scraped data and human intelligence - Used Django Rest Framework to create REST API endpoints and integrated with React SPA front-end- Developed many REST API endpoints using Django that provide Logically services

- Built a web based sourcing tool from the ground up using technologies like Javascript, AngularJS, PHP, jQuery, MySQL, HTML, and CSS.- Worked with local team and external third party contractors to assign incident responsibility.- Assisted the local and European teams with case management.- Bridged the communication gap with the local team and customers by constantly managing various incidents and their statuses.- Provided incident management support during several Go Live events on customer site.- Used the Salesforce platform to create and produce various reports and dashboards to decrease, aid and manage case backlog.- Provided Service reports to Account Development Managers that would be shown to customers and used to determine Service Performance.- As lead Admin, implemented Visual Planner, a resource planning tool, from beginning to end in the UKI region.- Determined the process and workflow of resourcing with Visual Planner to Resource Managers, Project Managers, Resources and all other employees.- Provided support and guidance to the UK team on the use and process of Visual Planner.