• Planning and managing logistics, transportation and customer services.• Directing, optimizing and coordinating for Exworks and CFR and DDP ( import & export )• Resolve any arising problems or complaints related to shipments.• Select freight forwarders and negotiate contracts and rates.• Research ideal shipping techniques, routing, and carriers.• Ensure that quality, quantity and customer satisfaction are met.• Managing and matching the operations to established… Show more • Planning and managing logistics, transportation and customer services.• Directing, optimizing and coordinating for Exworks and CFR and DDP ( import & export )• Resolve any arising problems or complaints related to shipments.• Select freight forwarders and negotiate contracts and rates.• Research ideal shipping techniques, routing, and carriers.• Ensure that quality, quantity and customer satisfaction are met.• Managing and matching the operations to established budgets.• Applying Import CITES in MOCCAE website for Agarwood shipments.• Co-ordinating with Dubai Municipality (Montaji )for the updation of CPIP & CPILS and payment of DG payments and inspection when required.• Attestation of Invoice in MOFAIC • Checking Dubai Customs Decleration ( Dubai Trade Portal ). Show less

Manage and Evaluate all logistic activities assigned .Co-ordinate all logistics activities with other relevant departments, as necessary in achieving company objective.Efficiently managing logistic strategies for handling of humanitarian cargo .Check and verify shipping records, client purchase order & factory purchase order etc .Issues Freight Po, Invoice & Packing list , certificate of origin for the shipmentCheck and verify all shipping documents issuing to the consignee… Show more Manage and Evaluate all logistic activities assigned .Co-ordinate all logistics activities with other relevant departments, as necessary in achieving company objective.Efficiently managing logistic strategies for handling of humanitarian cargo .Check and verify shipping records, client purchase order & factory purchase order etc .Issues Freight Po, Invoice & Packing list , certificate of origin for the shipmentCheck and verify all shipping documents issuing to the consignee for the customs clearance.Instructions provided to the factory related to the pre-inspections for the specific destinations.Coordinating with the factory to get BIVAC, PVOCC, FERRY , IDF, COC etc certifications from specific institutions.Maintaining better relationship with major 7 freight forwarders for the execution of shipments.Handles import,export and cross trade shipments.Updating Inbound and Outbound of shipments which comes to warehouse.Generate Stock report whenever required.Troubleshoot and provide logistic solutions for shipping and logistics issues.Well Versed in INCO terms.Develop and ensure that established policies, rules, regulation and procedures are followed.Meet or exceed established goals relative to on time delivery and shipping accuracy performance for customer shipments.Ensure that FCRs (Forwarder’s Cargo Receipts) and PODs (Proof of Delivery) collected in timely mannerEnsure the scope of work are completing for each job as per the Inco termsAssistance to Logistics Manager in all phases Show less

• Monitoring the quality, cost and efficiency of the operation department while serving the customers by operation executives.• Analyzing data to monitor performance and plan improvements and demand• Allocating and managing staff resources according to changing requirements of the job.• Liaising and negotiating with customers and suppliers as when required.• Analyzing logistical problems and providing solutions.• Managing and Arranging staff training.• Conducting daily… Show more • Monitoring the quality, cost and efficiency of the operation department while serving the customers by operation executives.• Analyzing data to monitor performance and plan improvements and demand• Allocating and managing staff resources according to changing requirements of the job.• Liaising and negotiating with customers and suppliers as when required.• Analyzing logistical problems and providing solutions.• Managing and Arranging staff training.• Conducting daily meeting with operation executives regarding the deliveries, customs clearance and operational issues.• Managing a team of 6 operation executives including seniors executives, juniors executives & 3 ground operation staff.• Assisting Operation Accountant in closing of jobs monthly wise.• Reporting to Sea freight Head. Show less

•Ensures proper documentation, customs clearances, exists for shipments. Ensure documentation is accurately processed, distributed and released to carrier, forwarders, customers and agents in a timely manner.•Prepare all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, etc.) as specified by Customer Standard Operating Procedures.•Maintain courteous, prompt and efficient customer & agent relations.•Oversee and complete accurate… Show more •Ensures proper documentation, customs clearances, exists for shipments. Ensure documentation is accurately processed, distributed and released to carrier, forwarders, customers and agents in a timely manner.•Prepare all necessary data entry and confirmation of key milestones (departure, arrival, customs clearance, PODs, etc.) as specified by Customer Standard Operating Procedures.•Maintain courteous, prompt and efficient customer & agent relations.•Oversee and complete accurate billing to clients based on pricing established with the clients while ensuring accurate costs and profits are maintained.•Plans and schedules appropriate modes of transportation based on daily needs. Schedules the appropriate service line for the situation (across all modes and all trade lanes) to maintain a cost effective balance between customer service and cost of shipment.•Works closely with client’s representative to ensure service satisfaction. Analyzes service failures/ issues and implements performance processes to enhance future service delivery.•Ensures any company policy, systems, and industry related training is delivered to all direct reports as needed.•Leads core team responsible for meeting the following needs of clients assigned to the group. •Develops standardized process for clients assigned to group including SOP, KPIs, Report requirements, systems needs, and compliance requirements. Liaisons with other support groups to ensure processes are established. Provides training and handoff to team to ensure they are properly servicing customers based on established requirements.•Responsible for resolving all internal and external client customer service issues in a cost effective and expeditious manner. Works closely with client’s representatives to ensure service satisfaction. Analyzes service failures/issues and implements performance improvement processes to enhance future service delivery.•Coordinating with overseas Logfret office for the shipment movements. Show less

Coordinating with shipping lines & agents for Import & Export shipments.Contacting the agents for cross trade shipments following up of the same.Arranging ware house operation team to handle the containers.Arranging the field operation to collect Delivery orders/NOC from shipping lines.Arranging the field operation to collect the Airway bills/ Delivery orders from the airlines/agents.Arranging transportation/coordinating with customers for container placing /Stuffing.Sending load list to… Show more Coordinating with shipping lines & agents for Import & Export shipments.Contacting the agents for cross trade shipments following up of the same.Arranging ware house operation team to handle the containers.Arranging the field operation to collect Delivery orders/NOC from shipping lines.Arranging the field operation to collect the Airway bills/ Delivery orders from the airlines/agents.Arranging transportation/coordinating with customers for container placing /Stuffing.Sending load list to lines, Processing E.D. & DPC through online.Sending B/L instruction to lines via INTTRA and other related websites.Contacting Dubai port for Container Status/ Issues, resolving the same.Issuing Delivery orders/Ex. B/L letters to customers.Arranging port CFS/Private CFS for Stuffing/De-stuffing of containers.Execute customs declaration in Dubai Trade website.Attended the training for E-MIRSAL 1 & E-MIRSAL 2 with Dubai Customs.Well known about documentation & clearance of the shipments.Handling the clearances like Import, Export, Import for re-export, Transit, Temporary Admission, Import to Local from FZ, Statistical Export, Free zone transfers, Free zone out, Free zone in, P. effects shipments, Vehicle shipments etc.Handling of Customs Exit/Entries, claims, deposit clearances etc.Handling Document deposit with customs and follow up for claims & closing.Issuing Certificate of Origin through online for customers.Issuing Delivery order , Airway bill & getting rates through Calogi.Handling agents nominated import/ Export air shipment. Follow-up with the agents worldwide for the shipment routing.Contacting Airlines/Agents for the shipment details, issues and to do the booking for export shipments. Has got good contact with airlines.Getting Ocean freight & Air freight rates for different destinations from airlines/agents / shipping line for LCL , FCL & Air shipments.Coordination with Customs regarding documentation & clearance of the shipments. Show less

Key Result Areas:• Financial Accounting :1. Handled financial accounting of small to medium sized companies.2. Coordinated with auditors for statutory audit of accounts.3. Assisted in Documenting Policies & Procedures4. Assisted in Financial Due Diligence Review5. Assisted in Costing System Implementation 6. Performed physical stock takes.