Front Of House Supervisor
CurrentI supervise a team of 15 ushers by conducting regular training sessions, holding supervision meetings, providing ongoing support, and maintaining exceptional customer service standards to enhance efficiency in pre-show and intermission operations. I also coordinated pre-show preparations and intermission activities by meticulously organizing tasks and ensuring team readiness, facilitating smooth operations for an average of 2000 patrons per performance, and maintaining a welcoming atmosphere.