George Ding Email and Phone Number

Retail Marketing

• Participated the opening of 4 new stores in Zhejiang region. The first Service Center in Zhejiang (2014.8, Tesla Hangzhou Binjiang Store) and the first city flag showroom (2015.8, Tesla Hangzhou Westlake Store), The New flagship store MixC Store(2017.11) and the Wenzhou Fortune Center Store (2018.11).As an initial staff of Tesla China, involved in most of aspects related to the preparation for property opening, including the store decoration, manpower recruiting, merchandise display, store SOPs and other general daily operations.• Help drive business and maximize sales through customer service, product knowledge, and company promotion and business development. Implement all operational policies and procedures in order to satisfy the needs of customer while helping Tesla achieves its goal.• In bound and outbound sales ability. Strong sense of retail sales strategy, remain the constancy of high performance in a high working strength and high people flow retail store, as well as the outbound sales activities such as annual Shanghai Exhibition and Wenzhou Auto Exhibition. Capable to handle the floor and accomplish sales target. • Leading a team of Product Specialists, conduct all the sales related aspects by training and developing their sales skills, phone skills, CRM skills, etc. Responsible for teams overall performance, by tracking procedures of various daily tasks to remain a high and efficiency KPI. Elevate the awareness of sales management for the team members, to accelerate the process of being promoted to a higher position. • High awareness of brand image. Represent Tesla in a professional and responsible manner when communicating with others both inside and outside the company.• Taskforce of Wenzhou Store Opening and local market development. Role as store leader focus on Staff recruitment, Operation of the store, Sales data management, PR&BD of new store. Achieved the 1st rank nationwide 2018 Q4 of Tesla China with the target attainment.

To be acclaimed as a passionate, proud and engaged team of sales professionals, who guarantee profitable solutions through innovative and remarkable sales activities, represents and promotes the hotel by maintaining constant contact with the market and the customer base on responsibility through customer relationship management. Expanding the potential market segments and remains the current customers and connections.

• In charge of the Beverage Department includes a brand new lobby bar and a service bar. Maintain the quality of service up to Sofitel’s LRA Standards. Control the overall of full team’s performance in daily basis to ensure that meet the guests’ need. Manage daily operations, including production of food and beverage, staffing and organizing for outlet, cleanliness of outlet, implementation of cost controls, avoided excess and detect waste for optimum profit, • Assisting and be involved of all menu items designing, including the Drink List, Food Menu, Wine List. Especially in charge of overlooking the entire beverage control system of the hotel, in a role of chief sommelier for the F&B outlets. As well as take part in for the departmental promotion planning and pricing. Actively participated in the design and execution of marketing initiatives. Trained to be commercially minded and financially aware.• Coordinate and communicate cross departmentally, between kitchen and service team, maintain a good relation with different outlets.• Assist DFB to participate the Hotel’s new lobby bar renovation assignment. Responsible for the opening of the new venue. the assignment refer to diverse tasks which includes the general design, installation of equipment, project general budgeting, ordering and purchasing for bar assets and beverage items, recruitment for new staff, coordination with the constructor, supplier and owning company.etc• Multi-tasks taker. Not only share the duty as this position but also be involved of some outside caterings, in charge of those events with “Gaggenau” “Aston Martin” “China Merchants Private Bank” “Greentown Group” etc. from the preliminary communication & marketing with organizers to the operation. Enhance the abilities of overall management and external coordination, and also to establish the public relations with those hotels potential clients.

Shanghai's flagship property - Golden Tulip Hotel City Center . Duties covers Front Office, Food&Beverage, Rooms, Human Resources, Administration.

Responsible and supervising the first year students and Post Graduate Diploma Operations students to achieve their service performance both in “Caux Palace” fine dining French restaurant and “Four Seasons” buffet restaurantAssist the teacher to giving the students the service lessons in daily basis. Responsible of ordering and receiving stocks for both of the restaurantsMaintained a good relationship with students, co-workers and staff membersManaged the communication between service team and kitchenSupervised students for in-house events (Agent Summit, IRF)

At the property of Dubai’s landmark- 7 stars Burj Al Arab.Provide professional service both in Al Muntaha fine dining restaurant and Al Falak banquet at the world famous 7 star hotel- Burj Al Arab to these VIP guests such as honourable chief of state and Royal family (Sheikh's)