Managing the npower Business Solutions Indirect portfolio.

I Manage the New Connections and Siteworks channels for Npower Commercial, driving sales performance and creating new initiatives and products to drive opportunity, whilst bettering the customer journey.At npower we offer connections and infrastructure services to all type and size of commercial supply backed up by our market leading offering.

Building strong partner frameworks and relationships with customer in the commercial energy sector through sales and effective account managing of npower's market leading new connections service. Covering all types and sizes of connections for power and gas.

Managed existing relationship with key accounts and stakeholders within the service arm at npower.

Handling complex case work as an call centre operative for HMRC's Tax Credits department.

Working as the face of Thomas Cook for all customers in their overseas holiday destination.

Responsible for developing and maintaining an advertising sales portfolio for a multiple local and national newspapers based on a geographical area including The Scotsman and The Southern Reporter.