George (Noah) Friedrich, Mba Email & Phone Number

California, United States

California, United States

Clearwater, Florida, United States

• Boosted net dollar retention by eliminating short-term focus and switching to a rolling 180-day-pipeline model, resulting in the highest gross revenue within the division for the past two quarters (Q2/Q3 2020)• Hiked net logo retention consecutively to above-average results by adapting weekly goal and revenue meetings, as well as adjusting communication requirements with the pricing specialist• Skyrocketed valid monthly referrals by a minimum of 250% by creating a shared skill hub within the team that leverages individuals top skills (up to 800% for Q2 2020)• Maintained continuous uptrending production during the global pandemic by generating a rewarding micro-to-macro infrastructure that scales and results in all-time high sub-statistics & Net Revenue Retention

Clearwater

Clearwater, Florida

• Increased cross-departmental communication flow by 50% by implementing Salesforce feature, utilization of "Chatter", and significantly reducing internal email use for the Customer Success Division• Advanced administrative quality of post-sale documentation within the Sales division by identifying present shortcomings, creating a framework, and addressing expectations with the management team• Grew revenue production by compiling churn-related data points, prioritizing both net logo and net revenue retention, and working with the managers and coaches to overcome churn-related issues

Clearwater, Florida, United States

• Evaluated current operational performances and provided strategic planning for improvements in the fields of public relations and quality management. • Monitored, controlled and managed business operations to exceed customer expectations.• Created onboarding layouts and folders for new employees• Provided step by step tutorial style training programs to streamline the onboarding process• Reassessed and redesigned physical office and inventory space to streamline office activities and increase customer satisfaction and appeal• Restructured cloud-based storage and customer service follow up functions to drastically reduce response times

Pittburg, Kansas, United States

• Served as a personal assistant for the dean of the college of business• Supervised, taught, and advised students in a class setting and provided tutoring services after class• Created study plans and tutor guides for students to enable an easier and more comfortable learning experience• Provided and analyzed course and grade development trends to support the given curriculum

Berlin, Germany

• Reduced onboarding time frame for new employees by generating a new training framework resulting in a 100% faster completion rate• Generated 500% increase in post-sale workflow by automating billing structure to pre-set templates and service sheets• Surged post-sale profit to 130% by eliminating localized pricing lists and transferring to bulk-purchasing vendor management

Berlin Area, Germany

• Headed operations and organization of squad of eight M.P.s in Mazar-E-Sharif, Afghanistan.• Provided personal protection to officers both on- and off-base in Berlin, Germany.• Orchestrated drivers’ schedules and coordinated on sight arrests for the division of military police• Trained new logistic soldiers regarding driver training, compliance, schedule routines, as well as arrest and protection procedures for military police.

Master Of Business Administration - Mba, International Business, Gpa 4.000

Activities and Societies: Graduate Teaching Assistant for the dean of the Kelce College of Business, Senator at the Student Government.

Bachelor Of Arts, Business, Management, Marketing, And Related Support Services, Gpa 3.977

Activities and Societies: Project Manager at Enactus, Member of Phi Kappa Phi Honor Society, Member of Omicron Delta Epsilon Honor.

Einzelhandelskaufmann / Retail Salesman, Einzelhandel / Retail And Administration, Einzelhandel / Retail And Administration