ProfileInsightful, results-driven Information Technology Manager, responsible for various Enterprise Software teams delivering both new projects and ongoing maintenance. Extensive know-how on the Software Development Life Cycle (SDLC), operational processes and technical project management, with more than 20 years of hands-on experience and notable success. Strong team player and creative leader with long experience in senior management role, successfully implementing business strategy and safeguarding business objectives. Ensures end to end delivery, leads efficiently in-house or outsourced development resources, business analysts, SMEs and technical project managers, across a variety of platforms, such as Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Master Data Management (MDM), Enterprise Data integration (EDI), Enterprise Asset Management (EAM), Human Resource Management (HRM), Supply Chain Management (SCM), Business Process Management (BPM), and Content Management System (CMS).Professional ObjectiveMy goal is to apply my technical knowledge, soft skills, and professional experience to safeguard corporate vision, support my organization to achieve a new level of success and expand into a new era of advanced technology.Achievements- Establish, as technology and digital manager, innovative ways of work by challenging traditional technological approaches.- Meet challenging company’s goals and expectations by taking a "think out of the box" approach.- Introduce cutting-edge technologies, define the software landscape and architecture.- Build strong relationships with business partners and deliver customer-centric solutionsProfessional Specialties- Software Development Lifecycle Management - Agile Methodologies (Scrum, Kanban)- DevOps, CI/CD Best Practices- Cloud Computing Technologies- Business Processes Analysis - Technical Solution Design & Integrations- Project Scheduling/Resource allocation- Custom Software Development- Software Maintenance / Support - Strategic Thinking- Customer Focus- Costing & Budgeting- Team management- Outsourcing - Vendor ManagementTools- Salesforce Service Cloud, Marketing Cloud, Heroku, Mulesoft, Tableau- SAP S/4HANA, SAP Success Factors- Atlassian Jira, Bitbucket, Bamboo, Confluence- MS Sharepoint Online/O365- Microsoft Forms- MS Power Automate- BPC Power Forms- Nintex Workflows- Redmine- OTRS- MS Project/MS Project Server- SQL Server Management Studio- Oracle SQL Developer- Power BI- SOAPUI/Postman- WinSCP, FileZilla- Git/GitLab- ALM/Selenium