George Hartman Email and Phone Number

Hired during a time of increased competition to develop a strategic plan and build a sales force from the ground up. Led development and execution of a strategic plan. Currently manage four direct reports, 25 total employees, and a budget of $5M. Challenged with working within a small budget to develop a plan and succeed against increased competition.Expanded sales team from eight to 18. Led this team into setting company records. Additionally setup a new telemarketing… Show more Hired during a time of increased competition to develop a strategic plan and build a sales force from the ground up. Led development and execution of a strategic plan. Currently manage four direct reports, 25 total employees, and a budget of $5M. Challenged with working within a small budget to develop a plan and succeed against increased competition.Expanded sales team from eight to 18. Led this team into setting company records. Additionally setup a new telemarketing organization.Exceeded all metric objectives (including credit applications 20% and subscription products 30%, which greatly improved company revenue and profitability) and surpassed 2011 budgets by over 20%. Successfully launched our Credit Application Management system into the independent auto dealer market, which brought in over 400 new customers and new revenue of $2M thus far in 2011. Show less

Tasked with learning a new industry, developing new markets for the company, and starting business from the ground up. Responsible for all facets of customer relations and service. Acquired 40 new business accounts for this company in six months, processing over $6M in monthly credit card volume and over $2M in monthly check guarantee volume.Developed and implemented successful business processes and products, including check guarantee process and innovative credit card… Show more Tasked with learning a new industry, developing new markets for the company, and starting business from the ground up. Responsible for all facets of customer relations and service. Acquired 40 new business accounts for this company in six months, processing over $6M in monthly credit card volume and over $2M in monthly check guarantee volume.Developed and implemented successful business processes and products, including check guarantee process and innovative credit card implementation process methodologies for dealerships throughout New Jersey. Show less

Responsible for all areas of automitive financing.

Oversaw $2B in (outstanding loans) receivables. Led eight direct and 22 indirect reports. Responsible for profitability, sales, operations, personnel, risk management, customer and dealer satisfaction. Also responsible for retail, lease, wholesale, working capital loans, construction loans, and revolving lines of credit.

Led all areas of benefits for Ford Motor Company Dealers, including developing & spearheading nationwide launch of major programs. This included a national dealer incentive plan, 401K, health care plan, and PC program. As Branch Manager (Pennsylvania): Led and coordinated day-to-day sales, risk, operations, and customer service activities for an office of 45 employees. Responsible for profitability, market share, risk management, customer satisfaction, customer services, and… Show more Led all areas of benefits for Ford Motor Company Dealers, including developing & spearheading nationwide launch of major programs. This included a national dealer incentive plan, 401K, health care plan, and PC program. As Branch Manager (Pennsylvania): Led and coordinated day-to-day sales, risk, operations, and customer service activities for an office of 45 employees. Responsible for profitability, market share, risk management, customer satisfaction, customer services, and collection results. Hired and evaluated employees. Led seven direct reports, 45 total employees, and a budget of $10M. Challenged with turning around entire lending operation at Ford Motor Credit Company, including penetrating new markets and improving operations & sales. Improved credit loss ratio from 4.0% to .90%, automotive retail and lease market share from 11% to 43%; and wholesale share from 24% to 75%.Acquired 35 new automotive wholesale accounts.Closed eight working capital loans, four revolving lines of credit, four commercial mortgages, and two construction loans of over $1M in each category.Grew total receivables from $110M to over $700M.Improved profitability from an annual loss of $1M to an annual profit of over $15M.Increased dealer satisfaction ratings from 72% to 96%.Played a key role in three internal audits being in full compliance.Developed marketing material to present the value proposition for all product lines.Recognized and rewarded employees for outstanding performance.Received highest rating of any manager in the company, 2007. PRIOR EXPERIENCE AT FORD: Started in an entry level Customer Service/Collections position with Ford Credit and progressed to the highest level of field management. Show less