Provide engineering and system analysis support of DoD Intelligence entity.Provided strategic transformation support for logistics, personnel, acquisition arm of a branch of the US military.Spearheaded an engagement that worked with 21 organizations within the department of the military to map over 262 business outcomes, 1195 business tasks, and almost 100 technical systems to provide current state understanding.

Spearheaded the consolidation and integration of WorldStrides' 10+ CRM systems throughout 20+ separate business units.Led a team of developers and matrixed portfolio directors, product owners, and QA to ensure the core Microsoft Dynamics CRM platform was operating at peak efficiency and providing value to business units. Drove the creation of CRM Strategy and long term CRM road map with the Chief Sales and Revenue Officer.Continued to overwatch all technical aspects of Envision Experience while the team and processes were absorbed into WorldStrides' larger IT organization.

Spearheaded all technology due diligence requirements for the successful acquisition of Envision by WorldStrides (AUG18).Built and executed technology strategy with executive team to drive growth, efficiency, safety and security of employees and customers.Responsible for all Information Technology including Enterprise Services, Tech Operations, Web and Application Development, and regulatory compliance.Chief Information Security Officer for Payment Card Industry standards.Chief Data Protection Officer for EU GDPR standards.

Led the Enterprise Services and Data Center Services teams, which provided support to the majority of employee productivity tools globally and 24x7 operational support of all customer and business system operational support. Customer Focus (Media Manager Portal for third parties, Asset Inventory initiative, Cloud Data Center due diligence project, China Technology Optimization, Published SLAs, Splunk practice).Financial Focus (Maintain budget (favorable each year 2012-2016), sunset legacy systems saving 1.5 million in 2015, data center consolidation, vendor and contract management, migration to cloud systems when aligned with strategy, rebuilt legacy product as a new revenue generator (260K bookings with 2M in pipeline).Internal Business Process Focus (Data and Privacy Security Initiatives, Actifio cloud data copy, Okta Multi-factor authentication, laptop encryption, file system consolidation, collaboration system consolidation)Learning and Growth (Career and Leader Development, Training and Tuition Reimbursement, Rewards and Recognition)Executed 2013-16 Cloud Strategy - Implemented Okta Single Sign On and Multi-Factor Authentication, Google Applications, Box.com file collaboration, DocuSign, Bluejeans video collaboration, Actifio database and copy data. Integrated other cloud tools into Okta - Concur, Workday, SalesForce).At peak, keep a global workforce productive in 8 US cities, 8-10 international offices, and remotely in an ever changing technology landscape.As a Rosetta Stone employee, I have studied Italian, French and Russian, but you have to use it or you lose it.

Led a systems engineering effort for a publicly traded learning management system and software company. The effort is focused on integrating SalesForce and Oracle Order Management, and creating efficiencies in their institutional sales organization.Led and completed a systems engineering assessment of electronic member communications for the largest credit union in the United States. Effort included an "As-Is" assessment of the current systems, a recommended "End State" and transition document.Led a team of software engineers implementing the Oracle-ATG eCommerce platform and Commerce Service Center (CSC) for the US Postal Service. The store was successfully launched in January, 2012. From inception to full production launch, the effort took 271 days. Facilitate use of Art Technology Groups (ATG) Business Control Center (BCC). Spearheaded recruiting and staffing for current and upcoming projects. Provide subject matter expertise for business development opportunities.

Led a 50 person technical team, which supported over 5,000 employees in the U.S. and Europe. Information Technology (IT) coordinator for mergers, acquisitions, divestitures and facilities projects. Spear-headed strategic goal tracking, employee morale programs, and IT marketing programs for Enterprise Services organization.

Led Tier 2 technical team, which supported over 8,000 customer service consultants in 20 domestic and international service centers. Responsible for installing, maintaining, upgrading and patching production software, and ensuring 24/7 emergency support. Onsite call center IT team manager in Albuquerque, NM and Ogden, UT.

Achieved business goals and objectives by leading a team of 150-300 customer service consultants and 22 supervisors. Promoted numerous subordinates through intensive professional development.

Public Affairs Commander – New Mexico Army National Guard (Sept 2000-Apr 2003): Deployed unit to support Salt Lake City Winter Olympics, January 2002.Instructor – National Training Center – Ft. Irwin, CA (Aug 1999-Aug 2000): Trained stateside engineer units in combat engineer doctrine and tactics.Unit Commander – Alpha Company, 2nd Engineer Battalion, Camp Castle, Korea (Feb 1998-Jul 1999): Commanded a unit of 120 soldiers, responsible for their training and welfare. Maintained a fleet of 36 vehicles and supplies valued at 15 million dollars. Nominated for the Corps of Engineers Itschner Award as the best engineer unit in the U.S. Army.Brigade Construction Officer and Assistant Operations Officer – Camp Howze, Korea (Oct 1997 – Feb 1998): Project coordinator for 15-20 Army construction projects.Maintenance Officer – 317th Engineer Battalion, Ft. Benning, GA (Apr 1996-Oct 1996): Led platoon, which maintained 150 armored and wheeled vehicles. Highlight of success was a unit 95% operational readiness rate for a mechanized engineer battalion.Executive Officer and Platoon Leader – 317th Engineer Battalion, Ft. Benning, GA (Nov 1993 – Apr 1996). Led line, assault and obstacle, support platoons. Led Headquarters Company as the executive officer.