Forecasting: Produced monthly delinquency forecasts on customer payments, monitoring customer behaviour and working closely with Finance to deploy relevant and timely initiatives on customerperformance.Integrated Risk Management System (IRIS): Provided support in executing data governance tasks as requested by the Federal Reserve Bank, such as the sourcing and validation of customer metric datafrom internal data sources, through utilisation of data integration systems (SAS & Business Objects) tocontribute timely and quality submission of the reports.Portfolio Reporting: Reviewed, monitored and interpreted monthly and weekly mortgagedelinquency numbers i.e. customer behaviour and payment trendsOriginations: Tracked, updated and monitored new mortgage business, aiding corporate and GEHome Lending on various high level analyses of metrics such as the quality of customers in terms of their credit rating, Debt to Income, loan to value of the mortgage etc.Macroeconomic data: Monitored and analysed macroeconomic variables to aid month on monthdelinquency forecasting