1.Prepare Transfer/Transport Schedule and allocate drivers in the schedule correctly;2.Circulate Transfer Schedule to specified recipients and brief drivers with the final Transfer Schedule for execution;3.Prepare transfers’ reports and send them to the appropriate departments;4.Prepare transfer invoicing schedule;5.Update client databases;6.Conduct customer care follow up with clients where applicable;7.Provide services that are tailor-made to clients’ specifications and needs;8.Follow-up with transfer executors for firsthand information on the success of any transfer;9.Ensure the necessary materials and items are available in the cars at all times;10.Maintain daily log of vehicles’ conditions and any repairs requirements;11.Ensure that the vehicles are well used by the drivers to reduce maintenance costs;12.Ensure cleanliness of the vehicles at all times;13.Keep record of repairs done on all vehicles at any given time;14.Ensure that mileage covered per day is justifiable against the number of transfers assigned;15.Calculate daily fuel consumption and keep track of vehicles fuel consumption performance;16.Keep track of all vehicles locations at any given time and ensure vehicles are duly accounted for at all times;

 Advising present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies. Influencing customers to buy or retain product by following a prepared script to give product reference information. Documents transactions by completing forms and record logs. Maintaining database by entering, verifying, and backing up data. Maintaining operations by following policies and procedures; reporting needed changes. Maintaining quality service by following organization standards. Maintaining technical knowledge by attending educational workshops; reviewing publications. Contributing to team effort by accomplishing related results as needed.

1.Answer calls and respond to emails 2.Handle customer inquiries both telephonically and by email3.Research required information using available resources4.Manage and resolve customer complaints5.Provide customers with product and service information6.Enter new customer information into system7.Update existing customer information 8.Process orders, forms and applications9.Identify and escalate priority issues10.Route calls to appropriate resource11.Follow up customer calls where necessary12. Document all call information according to standard operating procedures13. Complete call logs14.Produce call reports

• Contact existing customers about a product or service.• Answer questions about products or the company.• Ask questions to understand customer requirements and close sales.• Enter and update customer information in the database.• Take and process orders in an accurate manner.• Handle grievances and objections to preserve the company’s reputation.

1. Create and develop multimedia (audio/video) content for customer stories, internal company announcement videos, external promotional social videos, product marketing videos, recruiting videos, corporate training and other enterprise-wide projects2. Script, storyboard, budget, allocate resources, set deadlines and select optimal forms of media for projects3. Work independently, as well as part of a team to establish project deliverablesCollaborate closely with internal clients and stakeholders to help facilitate the creation of multimedia content4. Plan video shoots; scout, select and reserve shoot locations5. Develop production schedules6.Select and hire additional crew and talent; direct and coach talent; make transportation arrangements for crew, talent and equipment; and ensure all location power needs are met7. Reserve and rent equipment8. Record and edit video and sound projects, including selecting program format for final output, capturing/importing media, organizing raw media, editing footage and sound files, creating and inserting static and motion graphics, titling, adding music/voice-over/sfx, media management and archiving project media