George Kaduru Email & Phone Number

Lagos, Nigeria

Jacksonville, Florida, United States

- Providing excellent customer service to Revalize customers and teammates through consistent and thoughtful behaviour aligned with Revalize values - Providing support for incoming queries and issues related to the company’s proprietary software solutions- Identifying, evaluating, and prioritizing end-user issues to ensure that inquiries are successfully resolved- Adhering to established customer service and documentation standards- Solving and responding to first-level support requests and escalate issues as required

London Area, United Kingdom

• Helping customers with their enquiries via email or any other support channel.• Actively communicating with customers and internal teams to ensure all the aims of the customer relationship are met.• Troubleshooting customer issues.• Reviewing and updating help documentation as and when required as the product evolves• Effectively navigating the SAAS based web application.

United Kingdom

- Responding to common enquiries, issues and membership queries- Using templated responses or FAQ-style answers for most enquiries- Using multiple systems to find, fix and analyse data to help resolve problems, owning customer issues until they’re resolved.- Working with our member experience team to escalate more complex issues

Malta

19, Toyin Street, Ikeja, Lagos

Monitor and maintain computer systems Install and upgrade software and hardware Responding to technical inquiries, logging service, and repair Training clients, staff, and associates Test and evaluate new technology Day to day admin and monitoring of network use Network maintenance and fault fixes Engage in deployment of new software/hardware

Toyin Street, Ikeja, Lagos

Diagnose, troubleshoot, and resolve issues by questioning customersabout the issues they are facing in a detailed fashion so that theyunderstand the nub of the problems.Track of users’ system issues until they are resolved by adhering to theagreed timelines.Interact with clients through phone, emails, or chats and provideunambiguously written instructions or technical manuals.

Ajao Estate, Lagos

Bachelor Of Science - Bs, Computer Engineering, Second Class Upper Division

Activities and Societies: Served as the Class Representative

Information Security: Context And Introduction, 91.95%

Cybersecurity For Business Specialization

An amazing specialization focused on 4 core courses; 1. Introduction to Cybersecurity for Business 2. Cyber Threats and Attack Vectors 3..

It Project Management, 90%

The concepts and use of project management tools, techniques, and methodologies are becoming all-pervasive. This course addresses project.

Information Security Fundamentals

The foundational networking and security concepts taught in this career path form the backbone of any security professional’s knowledge.

Introduction To Cybsecurity

Introduction to Cybersecurity course, and demonstrating the ability to explain the following: 1. Global implications of cyber threats 2..

Cybersecurity Essentials

Activities and Societies: Describe the tactics, techniques, and procedures used by cyber criminals. Describe the principles.

Comptia A+, Systems Engineering