As a Front Desk Agent at Esperia Kavala Hotel, I provided excellent customer service and support to the guests, handling their reservations, check-ins, check-outs, and requests. I also managed the daily operations of the reception and the reservations department, ensuring the smooth and efficient running of the hotel. I have a degree in Technician of tourist units and hospitality companies from Public Vocational Training Institute(ΔΙΕΚ), where I learned the skills and knowledge required for the hospitality industry. I also have a passion for technology and networking, as I am a licensed radio amateur operator and have experience with wireless and wired networks, using Ubiquiti and Mikrotik equipment. I enjoy applying my technical skills to improve the hotel's IT and maintenance systems, as well as to troubleshoot any issues that may arise. My goal is to work in a hospitality company that values innovation, quality, and customer satisfaction.