Leading the company’s product development and growth, as well as creating a solid brand to ensure rapid scaling.In addition, managing the team and employees towards achieving set company milestones and goals. Besides that, handling both internal and external stakeholders and investors in high level capacity.

Responsible for working closely with the firm’s partners and providing advice, recommendations and information to enable the firm to grow whilst maintaining its regulatory responsibilities.Duties:• Taking charge of the commercial, technical and organizational interests• Managing relationships with key stakeholders• Providing leadership to the managers of the finance, HR, business development and IT departments.• Negotiating terms and closing deals • Ensuring that all deals meet the required revenue and margin expectations• Presiding over the organization's day to -day, month -to-month, and year –to -year operations.• Supervising and overseeing all matters on the commercial side• Developing and managing accounts• Developing the business in new markets

Responsible for managing the relationship with the client and monitoring services delivery throughout the different projects that the Customer and Company are running with. Responsibilities includes Coordinating and facilitating company forums and workshops,Handling of customer inquiries reading billing, payments, activation and escalation including management of high-volume workloads and adherence to deadlines and targets,Generating additional revenues through comprehensive product knowledge and upselling of products and solutions including M-Pesa payments, the definitive mobile money transfer service in Africa,Drawing budgets for the department and offering logistics support as well asTraining of new staff ensuring adherence to company policy and procedure.

In this position i was responsible for Delivering high-quality technical assistance for Safaricom Networks products, through telephone and electronic communication. Other responsibilities included Providing hardware and software technical support, including routine configuration assistance and troubleshooting of products as well as Supporting the Safaricom products designed to manage applications for network.

My responsibilities involved Collaborating with professionals and third parties to set up the infrastructure for the club and coordinating the recruitment, selection and training of 40 members.I was involved in planning and organizing a highly successful calendar of events and driving the club to a new level in the institution,other responsibilities involved introducing a range of items to market the club such as T-shirts and stickers,Managing the club social activities as well as Fully accountable for the establishment and management of the club activities.

My responsibilities included Assessing the reliability and propriety of accounting and financial information as well as Providing information and development plans to potential customers and provided follow up to new inquiries.