- Supported and set up all race team shipments for FORMULA 1 via F1 approved forwarders (Bahrain Grand Prix 2024) for Air Freight in Import and Export Ground Handling Operations. Handled shipments based on Back to Back and Charter Flights. Executed and achieved KPI by coordinated delivery’s as per customer requirement. Was the Key contributor and bridge between Stack Holders, Customers and Vendors.

- Headed and helped develop, set up a complete furniture store. Scope of work being end to end transportation via sea and air, customs clearance, warehousing, stock reporting and scheduled delivery as per the customer’s requirement.- Headed the project for warehousing on stock reporting, distribution, handling and inventory control for DG cargo (chemicals in IBC, pallets, jerry cans) and schedule delivery as per customer’s requirement.- Headed the project as Importer of Record for Fire Extinguisher (DG Cargo) and Safety Kits; obtaining approvals from the concerned Ministry’s and delivering the cargo to the end user.- Headed the project as Importer of Record for Paints (DG Cargo); obtaining approvals from the concerned Ministry’s and delivering the cargo to the end user.

- Headed the project for Ministry of Housing of 8.6MT of steel bars which was on a charter vessel from Turkey on CIF basis. Scope of work being Survey, Customs Clearance, Seaport operations, Loading, Transportation to job site – 24/7 operations – 4 days – 292 x Flatbed Trailers.- Headed and developed the project – Amazon on end to end basis of importing high value cargo (approx. USD 160,000.00 per consignment) via Air and Telecommunication equipment’s by Sea. Scope of work being customs clearance, warehousing, stock reporting, scheduled delivery as per the customer’s requirement.- Headed and helped develop, set up a complete food chain store. Scope of work being end to end transportation via sea and air, customs clearance, warehousing, stock reporting and scheduled delivery as per the customer’s requirement.

- Managing all sales related activities of the company.- Handling a high volume of customer enquiries, providing quality service to each caller.- Tracking sales orders to ensure that they are scheduled and sent out on time.- Ordering and ensuring the delivery of goods to customers.- Carrying administrative tasks such as data input, processing information, completing paperwork and filing documents.- Contacting potential customers to arrange appointments.- Completing the administrative needs of the Sales Department.- Making follow-up calls to confirm sales orders or delivery dates.- Responding to sales enquiries via email, phone, etc. - Handling and Resolving any complaints or concerns from the customer.- Maintain customer data and update about the shipment status.

- Dealing with financial plans.- Maintain and Develop good relations with customers through telephone.- Acting as a bridge between the organization and the customer.- Address customer enquiries and see that the needs are met.- Promote bank services and products to existing customers and prospecting customers by utilization of the available resources.- Reviewing self-performance and aim in exceeding targets.- Serve as one point telephonic contact to customers on banking solutions. - Learn about the banking products to respond to related customer queries.- Helping customers in recovering their debts.- Responsible for identifying and escalating customer issues to the appropriate departments.

- Assisting Guests.- Handling Reservation counters, Checking counters and the Boarding gate.- Assisting Disabled Passengers, Elderly Passengers or Unaccompanied Child.- Supervision of Embarkation and Disembarkation of Passengers.- Supervision of Transit Passenger & Transit Baggage.- Coordinating and managing staff around the aircraft during its stopover and turnarounds.- Providing necessary details to Captain, First Officer & Cabin Crew on board.- Carrying out security checks as and when required.- Handling Irregular Baggage.- Handling Customers for delayed flights.- Supervision of the check in baggages to be stored into the assigned cargo compartments.- Security of upliftment of Food & Beverages into the aircraft.- Handling Baggage Makeup Area (BMA).- Handling Baggage Breakup Area (BBA).- Supervision of cabin of aircraft. - Supervision of the loading of cargo into the Aircraft.- Supervision of offloading of cargo from the Aircraft and assigning it to the concerned Cargo department. - Supervision of Aircraft touchdown, airborne & turnaround time.- Documentation of the flight details (all details from the touchdown time of an aircraft to the airborne time of an aircraft).- Handling all measures concerned with airline and aviation.