George Morphis work email
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George Morphis personal email
I have 10 years experience in Operational Management, HR and Change Process Projects with expertise in Customer Service and Stakeholder Management, Training Facilitation and Delivery, Process Improvement Projects, Product Training, Coaching and Mentoring Teams.I’m fortunate to have had an amazing career working in various industries namely Customer Service, Retail, Finance, F & B and Hospitality. My experience has benefited from the diversity of working in various roles across two continents including Australia and Africa. I enjoy working in a dynamic business where I can focus on driving performance and change.Specialised skills include developing process and systems improvement, implementing the performance management processes, initiating and managing plans, group facilitation, team and individual coaching and the rolling out of processes to staff, including development of training materials, and providing support in the form of quick Reference Guides and communication materials for customer support.
Berala Hotel
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Bar, Tab And Gaming Managers AssistantBerala Hotel Mar 2011 - Present159 Woodburn Rd Berala
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Change ManagerSydney Trains Feb 2018 - Dec 2018AustraliaI currently........Engage with stakeholders within the maintenance centres to identify change impacts, anticipate resistance and implement change activity plans.Provide guidance, mentorship and support to frontline workforce for career development activities as part of the change support program. Review change program and update weekly progress to ascertain levels of engagement with change program initiatives -
Retail And Consumer Support 2IcSunbeam Australia & New Zealand Aug 2016 - Jan 2018BotanyI started at Sunbeam as a Customer Service agent and progressed to Team Leader and 2IC - Customer Services Division. My duties included...Liaising with external stakeholders (suppliers and distributors) and customers / end users of products for management of issues, warranty claims, returns processes Review the effectiveness of internal sales, dispute and customer engagement processes Undertake training of team members in rollout of all new processes and systems by coaching / mentoring of team members on engagement of customer, dispute management and conflict management -
Personal Lending SpecialistCommonwealth Bank Of Australia 2010 - 2012Sydney, AustraliaPersonal Lending SpecialistMy role at Commonwealth bank was to process and submit all Personal Loans within the branch and to generate leads and value add services including insurance and credit cards within the branch. I also mentored new staff in sales training and delivery of exceptional customer service.
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Business OwnerWaterfalls - F & B 1995 - 2005Benoni Area, South AfricaMy role As part of business ownership I handled the Change and HR function for 25 staff with a focus on implementing a new online retail system and changeover from a paper based system of operations. Managed the day to day operations of all F & B operations, including estimations and allocation of resource requirements.
George Morphis Skills
George Morphis Education Details
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Queens High School
Frequently Asked Questions about George Morphis
What company does George Morphis work for?
George Morphis works for Berala Hotel
What is George Morphis's role at the current company?
George Morphis's current role is Assistant manager Huskisson Hotel.
What is George Morphis's email address?
George Morphis's email address is ge****@****.com.au
What schools did George Morphis attend?
George Morphis attended University Of South Africa/universiteit Van Suid-Afrika, Queens High School.
What skills is George Morphis known for?
George Morphis has skills like Customer Service, Sales, Hospitality, Retail, Microsoft Office, Team Building, Leadership, Marketing, Microsoft Excel, Customer Satisfaction, Microsoft Word, Account Management.
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