Fraud Monitoring and Risk Investigator.- Monitor transactional-based card spends on a daily basis as per the bank procedures, agreed service standards and in accordance with agreed controls and procedures.- Conducting the review of all triggered alerts based on the pre-defined rules in the fraud detection tool. - Deal with customer data ethically and in accordance with the regulatory requirements. - Participated in the rules creation group related to the fraud detection and prevention.- analyzing fraud and hacking transactions to take precaution actions, dealing with cases where in other organizations reporting fraudulent activities to HDB customers.- I participated at the business meeting of implementing a new monitoring system which taught me how to test a system a to improve the weak points.- Provide support to the customers rights department on solving their complaints related to any fraud case.