• Coordinating activities of the Dean’s Office ensuring high standards of service delivery.• Maintaining high standards of client services and partnerships.• Speech writing for the Dean.• Facilitating communication channels and correspondence with the Office.• Representing the Dean at meetings and official functions when required.• Advising and briefing the Dean on matters relating to the management and security of the Office.• Ensuring all administrative matters related to the Dean’s Office are addressed.• Leading the market intelligence team for the Business School.• Responsible for the branding of the Business School in cooperation with the Marketing Director.• Leading the coordination of events and customer service delivery at the front office.

• The setting up and implementation of Calogi a newly launched ERP web based airfreight logistics portal which is a platform encompassing all stakeholders in the airfreight business in Dubai.• B2B account management.• Implementing standards and systems auditing for cargo operations including safety and security.• Liaising with Dubai Civil Aviation, Dubai Customs authorities, and Security agencies on matters related to airfreight.• Airfreight warehouse operations management including manifests, and shipment Interlining between various customer airlines. • Management of the movement of all classes of special cargo including those under the IATA Dangerous Goods Regulations, IATA Live Animals Regulations, IATA Perishable Goods, and Valuable shipments. To which I am licensed.• Coordinating with Flight Dispatchers and Load Control on cargo movements.• Responsible for customer interface between freight agents at Dubai airport and customer airlines.• Administration, team building and leadership.• Staff training and development.• Member of Emirates Special Assistance Team, Emirates Airline emergency response team.Achievements in this role: Successfully implemented Calogi; the web based airfreight logistics portal in Dubai. Established successful real time system based cargo screening for export shipments. Led in the in the setting up a cargo quarantine area for post security screened rejected shipments.

• Ensuring that all Mercy Corps country offices meet the required operating standards.• Drive growth in the logistics and humanitarian program capacity.• Maintain regional emergency preparedness and engage with regional humanitarian partners.• Providing technical support and staff capacity building to the emergency logistics program.• Advising and working with Mercy Corps’ internal customers and field offices on commodity market trends and availability.• Managing strategic sourcing, procurement processes (RFX, RFP) and contract administration.• Warehousing and distribution management.• Asset and inventory management and vehicle fleet management• HR, administration and security coordination.• Logistics budget and finance management for multi donor funded programs, including; USAID, DFID, OFDA, ECHO.• Being the point persons for logistics and security issues for Mercy Corps Sudan programs.• Representing Mercy Corps at the UNJLC NFI meetings at state level.• Agency representative at the UNHAS Executive Committee meetings.Achievements in this role: Establishing logistics departments in Darfur and Abiyei field offices in Sudan. Successful high volume surface movements across Sudan. The setting up of Mercy Corps office in South Sudan.