- Designed a multi-platform software solution to help businesses manage end-to-end e-commerce processes and receive actionable insight to grow their businesses.- Participated in successful product testing and iterations as a part of our internal validation process.- Collaborated with other product stakeholders to define high-level goals and upgrade existing product features and user interface designs.- Increased customer acquisition and retention by improving platform user experience.- Collaborated with the marketing team to create visualizations that convey accurate messaging for product marketing campaigns.- Maintained consistency across all designs by working within brand guidelines.

- Monitoring and maintaining networks and servers.- Upgrading, installing and configuring new hardware and software.- Keeping up to date with advancements and best practices in IT administration.- Creating user accounts and performing access control.