While completing the Sava Diploma in Residential Surveying and Valuation, I will be undergoing on-site training. During this time, my duties involve accompanying surveyors on site visits, observing their work, and preparing reports for their assessment, applying the knowledge I have acquired. Additionally, I manage administrative responsibilities like handling emails, scheduling surveys, and building client connections.

In January 2023, I launched my Instagram page dedicated to men's mental health, offering solutions and advice to those in need.I dedicate my time to crafting weekly content, reaching out to key figures to broaden the reach, and staying updated on current trends to ensure the content remains pertinent.Networking plays a crucial role in this area of work; I collaborate with the Men's Mental Health Hub for Wales and other organisations to promote broader awareness of these topics.

As a Hybrid Sales Consultant within the Financial Services sector, I offer daily advice to clients seeking standard or specialised policies. My role involves guiding clients in the right direction, ensuring they receive the best price and service.A significant aspect of my responsibilities includes adhering to the regulations set by the FCA and maintaining compliance to protect both our business and clients from confusing or misleading information.Handling a continuous flow of cases in this position can be overwhelming. It's crucial to employ skills like time management, self-motivation, and reliability to effectively manage the workload.

Exploring the realm of insurance posed a significant challenge upon leaving the Royal Navy, requiring a shift back to a customer-facing position after an extended period away from this sector. By incorporating the training received and leveraging past skills, I not only fitted in the role but also became a crucial team member. The core focus areas in this position were compliance and enhancing the client experience.

Serving in the Royal Navy has equipped me with skills that are not only valuable for professional development but also for maintaining a balanced life and morals.After enduring a challenging 10-week basic training at HMS Raleigh, Plymouth, I transitioned to HMS Sultan, Portsmouth for 8 months of training at the Defence College of Engineering to acquire the necessary skills of a marine engineer.Upon completing all training, I joined the crew of HMS Queen Elizabeth, participating in two significant deployments and accumulating over 600 days at sea. During my first deployment, I earned my initial promotion.

During my time as a "Christmas temp," I discovered that it was a valuable opportunity to enhance my people and communication skills. Regardless of the circumstances or outcomes, the essential approach was to stay composed, attentive, and empathetic.This encompassed handling both upset and confrontational customers, as well as accommodating various dietary preferences to ensure a seamless and thriving service.

As my first customer facing job, working in Outfit gave me an all round experience of what to expect in the working world.The main priority would always be the customer and allowing them to have an easy shopping experience with first class customer service.