In my role as an Operations Manager, I am entrusted with the strategic management and cultivation of customer accounts, coupled with the leadership and coordination of a dynamic creative team to deliver top-tier marketing campaigns and products. My responsibilities extend to close collaboration with clients, account executives, and fellow creative professionals, ensuring a profound understanding of their needs and expectations. I meticulously oversee the design layout and visual impact of diverse materials, products, and publications, assuring alignment with brand identity and vision. Staying abreast of industry trends, I am involved in talent acquisition and supervision, overseeing a spectrum of creative roles, including graphic designers, artists, and voice-over artists. My role further encompasses active participation in high-level decision-making processes and serving as the representative of the artistic team in engagements with upper management.

All the responsibilities of the account manager, from dealing with customers and leading the team, coordinating customer accounts, developing business, in addition to creating different ideas for advertising campaigns and creating new creativity and creative content.

Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.Identifying promising prospects through cold-calling, networking, and customer referrals.Ensuring that all sales administration and customer service activities run smoothly.Providing overall guidance to newly-recruited Sales Representatives.Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations.Assisting newly-recruited or less experienced Sales Representatives in answering technical questions posed by customers.Analyzing sales metrics to determine whether current sales strategies are effective.Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.

Responsible for giving training to the staff, meet new team members, and quickly integrate them into the team.Responsible for distributing tasks fairly among team members according to the competence of each team member.Responsible for identifying the problem and analyze its data and solve it, build a strong team capable of achieving the required accomplishments.Responsible for work to increase the efficiency of the team permanently, solving problems among the members of the team, the ability to select and build leadership figures within the team.